Field Service Engineer – Video Systems & IT Deployments

Motorola Solutions; Cheyenne (WY); Remote; USD 75,000 - 85,000; Full time

Benefits offered by this job

Incentive Bonus Plans

Medical, Dental, Vision benefits

401K with Company Match

10 Paid Holidays

Generous Paid Time Off Packages

Employee Stock Purchase Plan

Paid Parental & Family Leave

Job summary

Motorola Solutions is seeking a Field Service Technician to install and support video hardware and software at client sites, utilizing Azure, Linux, or Windows environments as needed. The role includes deploying In-Car Video and Body Worn Camera systems and training end users while adhering to CJIS policy requirements.

The candidate must travel up to 75%, possess a valid driver’s license, and bring 3+ years in field service with strong networking and IT skills to resolve issues promptly.

Qualifications

• 3+ years of experience in Field Service.
• CompTIA Certification(s).
• Must be able to obtain a background clearance for government customers.

Responsibilities

• Carry out Major and Minor installations and support Motorola Video applications at Client sites.
• Develops and implements the most efficient and cost-effective solutions.
• Install and support In-Car Video and Body Worn Camera hardware.
• Train end users on functionality of end to end usage of the video system.
• Provide consultation and/or expert advice to Partners or Customers who are executing hardware deployments on behalf of Motorola Solutions.
• Work effectively in IT environments and provide feedback to support customer IT resources to resolve IT functional issues including networking, port protocols and server maintenance.
• Generate technical field trip reports and technical deployment documentation.

Skills

Networking

Communication

Computer usage

Field service

Troubleshooting

Driver's license

Education

HS diploma or higher

Job description

Motorola Solutions is seeking a Field Service Technician to install and support video hardware and software at client sites, utilizing Azure, Linux, or Windows environments as needed. The role includes deploying In-Car Video and Body Worn Camera systems and training end users while adhering to CJIS policy requirements.

The candidate must travel up to 75%, possess a valid driver’s license, and bring 3+ years in field service with strong networking and IT skills to resolve issues promptly.