Field Service Engineer - Remote Options, 80% Travel

Agilent; Los Angeles (CA); Remote; USD 65,000 - 114,000; Full time

Job summary

Agilent Technologies, Inc. is seeking a Field Service Engineer to install, maintain, and repair pathology and genomics instruments at customer sites in the Los Angeles area. You will install hardware, software, and networks, diagnose issues, and ensure systems run smoothly.

The role requires up to 80% travel, a valid driver’s license, and strong communication with customers and internal teams. A science degree and 4+ years of instrument experience are preferred; a company car or mileage

Qualifications

• Bachelor's, master's or other university-level degrees within the science field preferred; may consider equivalent education.
• 4+ years of experience with analytical instrumentation, including repair, maintenance, or troubleshooting.
• Experience or expertise with Pathology handling equipment, specifically IHC instrumentation.
• Experience in Medical Diagnostics would be ideal.
• Familiarity with ISO 13485 service standards.
• Ability to travel 80% of the time.
• Valid driver's license required.

Responsibilities

• Provide on-site installation, preventive maintenance, and repair of Agilent instruments.
• Diagnose and resolve product performance problems.
• Advise customers on preventive maintenance and configurations to optimize performance.
• Proactively respond to issues to prevent unplanned downtime.
• Collaborate with internal teams (Support, Sales, Marketing, R&D) to deliver solutions.
• May train customers or field engineers as needed.

Skills

Communication

Travel 80%

Driver's license

Education

Science degree

Tools

IHC pathology equipment

Job description

Agilent Technologies, Inc. is seeking a Field Service Engineer to install, maintain, and repair pathology and genomics instruments at customer sites in the Los Angeles area. You will install hardware, software, and networks, diagnose issues, and ensure systems run smoothly.

The role requires up to 80% travel, a valid driver’s license, and strong communication with customers and internal teams. A science degree and 4+ years of instrument experience are preferred; a company car or mileage