Field Service Engineer, Radiology — Travel-Heavy

Bayer; Woodbridge (VA); Vor Ort; USD 64.000 - 96.000; Vollzeit

Benefits dieser Stelle

Health care

Vision

Dental

Retirement plan

PTO

Sick leave

Zusammenfassung

Bayer is seeking a Field Service Engineer for Radiology to deliver on-site preventive maintenance, repairs and installations across Northern Virginia and Maryland. The role combines hands-on service with sales activities to support revenue targets and customer satisfaction.

Expect extensive travel (up to 75%), demanding work conditions, and on-call duty. Requires electronics/IT background, customer-facing experience, and valid driver's license.

Qualifikationen

• Associate’s Degree in Electronics, IT Networking, Computer Science or relevant discipline required with 2 years of applicable experience or Bachelor’s Degree in relevant discipline.
• Equivalent Military Experience/ Training in areas such as Electronics, Aviation, IT, Computer Science or relevant training with 2 years of applicable experience can be considered in lieu of degree.
• Technical trade skills in soldering, electrical installation & troubleshooting.
• Prior experience in a customer facing role.
• Demonstrated ability to work in a fast paced self-directed environment.
• Good verbal and written competencies; along with flexibility and good judgment.
• Ability to travel within assigned territory and nationally, at times overnight and extended time periods.
• Must hold a valid driver's license.

Aufgaben

• Perform preventive maintenance, repairs, and installations at end user customer sites using approved Bayer documentation.
• Schedule and organize own work activities, ensure efficient operations.
• Organize and re-order inventory valued at $20K to ensure quality work and low incident of defective or incomplete on-site customer visits.
• Responsible for proper return of all defective inventory for replenishment.
• Price service calls, offering discounts or converting to full contracts when needed.
• Generate service revenue of up to $500K in given work group (Individual revenue responsibilities may vary).
• Prepare and develop sales quotes and follows through to close the sale. Call end-user customers, purchasing agents and Bayer dealers to finalize and ask for the order.
• Interfaces heavily with Service Admin/MSRC billing processors to ensure proper & timely invoicing. Responsible to assist in collection activities within a given territory.
• In some cases, generates customer interest and communicates to Service Marketing Rep.
• Generates and communicates sales leads to respective sales rep for new product or disposable opportunities.
• Maintain company car, oil changes, tire rotation, etc. and tools in good working order valued at $35-$45K.
• Ensure all proprietary info is safe guarded from non-Bayer personnel, includes: Service & Training Manuals, Diagnostic and Calibration software, BIT keys, ect.

Ausbildung

Associate’s Degree in Electronics, IT Networking, Computer Science or relevant discipline required with 2 years of applicable experience or Bachelor’s Degree in relevant discipline

Tools

Microsoft Office

CRM systems

Jobbeschreibung

Bayer is seeking a Field Service Engineer for Radiology to deliver on-site preventive maintenance, repairs and installations across Northern Virginia and Maryland. The role combines hands-on service with sales activities to support revenue targets and customer satisfaction.

Expect extensive travel (up to 75%), demanding work conditions, and on-call duty. Requires electronics/IT background, customer-facing experience, and valid driver's license.