Field Service Engineer – Onsite Packaging Systems

YRH - PACKSIZE LLC; New Mexico; Hybrid; USD 70.000 - 100.000; Vollzeit

Benefits dieser Stelle

Medical, dental, and vision coverage

401(k) retirement plan

Paid Time Off

Health Savings and Flexible Spending (

life and disability insurance

Critical illness

Hospital indemnity

Accident

ID theft protection

Employee Assistance Program (EAP)

Zusammenfassung

Packsize is seeking a Field Service Engineer to install, configure and maintain equipment onsite at customer facilities. You will perform start-up testing and deliver customer training on product capabilities, features and maintenance.

You will build strong customer relationships, troubleshoot issues, and travel to sites for installation and service. A degree and Windows/MS Office familiarity are preferred.

Qualifikationen

• Customer service focus and ability to train customers on product use.
• Proficiency with Windows platforms and common Microsoft tools.
• Experience with hand tools and basic mechanical equipment.
• Ability to work independently with minimal supervision.
• Associates Degree or vocational training, or equivalent experience.
• Bachelor's degree in a related area is preferred.

Aufgaben

• Scheduling tasks at customer job sites.
• Troubleshooting issues using technical drawings and documentation.
• Performing routine maintenance and emergency services.
• Continuous learning about customer processes and product specs.
• Installation of Packsize solutions and training customers.
• Prepare detailed technical reports and travel logistics as needed.
• Communicate effectively with Packsize and customer personnel.

Kenntnisse

Customer service

Windows platforms

Hand tools

Independent work

MS Excel / Word

Google Sheets / Docs

Ausbildung

Associates Degree / Vocational Training or equivalent

Bachelor's Degree in related area preferred

Tools

Excel

Word

Google Sheets

Google Docs

Jobbeschreibung

Packsize is seeking a Field Service Engineer to install, configure and maintain equipment onsite at customer facilities. You will perform start-up testing and deliver customer training on product capabilities, features and maintenance.

You will build strong customer relationships, troubleshoot issues, and travel to sites for installation and service. A degree and Windows/MS Office familiarity are preferred.