Field Service Engineer — Medical Tech (Vehicle Provided, Travel)

Becton, Dickinson and Company (BD)

Phoenix (AZ)

Remote

USD 65,000 - 90,000

Full time

9 days ago
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Benefits offered by this job

Company vehicle provided

Job summary

BD (Becton, Dickinson and Company) in the United States is hiring a Field Service Engineer for remote field-based work with daily travel to customer sites within the assigned territory. The role includes a company vehicle and occasional overnight travel, with ideal candidates residing within 30 miles of the base.

You will provide remote and on-site technical support for BD Pyxis automated dispensing systems in hospitals, respond to work orders, perform maintenance, calibrations, and

Qualifications

  • 3–5 years of Hardware/Software/IT field service experience
  • 24x7 on-call customer-facing support experience
  • Valid driver's license and ability to travel within the territory
  • Experience with Windows OS and networks
  • Excellent problem-solving and communication skills
  • Immunization and site access requirements will be met as needed

Responsibilities

  • Provide remote and on-site support for BD Pyxis systems in hospitals
  • Diagnose, service, and resolve hardware/software issues with ownership of work orders
  • Implement preventive maintenance and support Sales/Implementation teams
  • Document field activities, expenses, and time
  • Maintain inventory and company assets
  • Work independently and with team leadership as needed

Skills

Field service experience
Hardware/Software troubleshooting
Windows OS & networks
Customer communication
Driver's license

Education

Associate Degree in Healthcare Technology or related field
3-5 years hardware/software/IT field experience

Tools

BD Pyxis systems
Proprietary hardware/software

Job description

BD (Becton, Dickinson and Company) in the United States is hiring a Field Service Engineer for remote field-based work with daily travel to customer sites within the assigned territory. The role includes a company vehicle and occasional overnight travel, with ideal candidates residing within 30 miles of the base.

You will provide remote and on-site technical support for BD Pyxis automated dispensing systems in hospitals, respond to work orders, perform maintenance, calibrations, and

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