Field Service Engineer - Medical Tech (Remote/Travel)

bdx

Phoenix (AZ)

Remote

USD 70,000 - 90,000

Full time

10 days ago
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Benefits offered by this job

Company vehicle provided

Job summary

BD, a leading global medical technology company, seeks a Field Service Engineer to support BD Pyxis systems in hospitals across the region. This remote field-based role involves daily travel to customer sites, with a company vehicle provided and occasional overnight travel.

You will diagnose hardware and software issues, perform installations, preventive maintenance, and training for hospital staff. A Associate Degree or 3-5 years of related experience, 24x7 on-call readiness, and a valid

Qualifications

  • Associate Degree in Healthcare Technology or 3-5 years of related work experience.
  • 3-5 years Hardware/Software/IT experience supporting proprietary and standard applications.
  • 24x7 on-call experience in a customer-facing/field service environment, required.
  • Must possess a valid driver's license and immunizations for customer site access.

Responsibilities

  • Provide remote and on-site support for BD Pyxis systems in hospitals and healthcare sites within the region.
  • Respond to work orders, diagnose, service, and resolve hardware and software issues.
  • Implement preventive maintenance and support Sales/Implementation teams as applicable.
  • Document field activity, expenses, and time distribution accurately.

Skills

Hardware experience
Software experience
IT experience
Windows OS
Driver's license
On-call readiness

Education

Associate Degree in Healthcare Technology
3-5 years related work experience

Job description

BD, a leading global medical technology company, seeks a Field Service Engineer to support BD Pyxis systems in hospitals across the region. This remote field-based role involves daily travel to customer sites, with a company vehicle provided and occasional overnight travel.

You will diagnose hardware and software issues, perform installations, preventive maintenance, and training for hospital staff. A Associate Degree or 3-5 years of related experience, 24x7 on-call readiness, and a valid

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