Field Service Engineer, Medical Automation (On-Call & Travel)

BD; United States; In loco; USD 39.000 - 62.000; Tempo pieno

Vantaggi offerti da questo lavoro

Health benefits

401(k) plan

Paid time off

Descrizione del lavoro

BD is seeking a Field Service Engineer to support the BD Medication Management Solutions (MMS) automated dispensing system. The role involves remote and on-site technical support across the DoD and DHA facilities within the assigned territory.

Based in or near the Orlando, Melbourne, or Jupiter, FL area, the FSE will travel daily to customer sites, with overnight travel as needed and possible 24/7 on-call coverage. Strong troubleshooting and independent work are essential.

Competenze

• HS or GED with 1–3 years hardware, software, and IT support experience.
• Professional English communication in technical settings.

Mansioni

• Provide remote and on-site technical support for automated dispensing systems.
• Respond to and resolve work orders within SLA.
• Diagnose and repair hardware/software components with full case ownership.
• Troubleshoot issues and escalate to senior leads when needed.
• Support government accounts requiring CAC eligibility.

Conoscenze

Windows OS

Networking

Technical support

Field service

On-site travel

Formazione

High School or GED

Associate degree in STEM

Descrizione del lavoro

BD is seeking a Field Service Engineer to support the BD Medication Management Solutions (MMS) automated dispensing system. The role involves remote and on-site technical support across the DoD and DHA facilities within the assigned territory.

Based in or near the Orlando, Melbourne, or Jupiter, FL area, the FSE will travel daily to customer sites, with overnight travel as needed and possible 24/7 on-call coverage. Strong troubleshooting and independent work are essential.