Field Service Engineer - Life Sciences (NJ)

BD; New Jersey; Sur place; USD 35 000 - 56 000; Plein temps

Avantages offerts par ce poste

BD 401(k) Plan

Paid time off

Health and life insurance

Résumé du poste

Waters is seeking a Field Service Engineer to install, service, maintain, and implement field actions on BD Life sciences equipment at customer sites in clinical and research laboratories in New Jersey. This field-based, customer-facing role requires technical proficiency and the ability to work with minimal supervision.

You will troubleshoot, perform preventive maintenance, and coordinate with Technical Support and district leads to ensure rapid, high-quality service.

Qualifications

• High School diploma required. Associate degree in electrical, mechanical or similar engineering or Biomed program preferred.
• Must be computer literate in Microsoft Word, Excel, PowerPoint and be able to utilize computer-based tools for reports, email and general communication.
• Ability to work both independently and in a team setting.
• Must interface with customers, peers and support personnel in a positive manner and think and act logically and methodically.
• Willingness and ability to work different shifts, on-call, nights and weekends as needed.
• Current valid driving license and good driving record over the last 3 years required

Responsabilités

• Provide service, preventive maintenance, modifications and installations of BD LifeSiences equipment at Customer sites with minimal supervision.
• Troubleshoot system failures and provide on-site customer repairs; deliver timely and effective repairs.
• Manage company assets including cell phone, computer, tablet, tools, inventory parts, etc.
• Establish and foster positive business relationships with customers and peers.
• Perform administrative duties including recording time worked, training, expense reporting, etc.
• Provide ongoing feedback to customers regarding instrument repair and status.
• Interfacing with Technical Support to provide high-level customer support.
• Work closely with district team leads and dispatch to schedule and support customer base.

Connaissances

Customer interaction

Teamwork

Problem solving

Formation

Associate degree in electrical/mechanical or biomedical field

High School diploma

Outils

Microsoft Word

Excel

PowerPoint

Description du poste

Waters is seeking a Field Service Engineer to install, service, maintain, and implement field actions on BD Life sciences equipment at customer sites in clinical and research laboratories in New Jersey. This field-based, customer-facing role requires technical proficiency and the ability to work with minimal supervision.

You will troubleshoot, perform preventive maintenance, and coordinate with Technical Support and district leads to ensure rapid, high-quality service.