Field Service Engineer: Laser & Imaging Systems Expert

Esko-Graphics Inc.; United States; Hybrid; USD 44,083 - 49,593; Full time

Benefits offered by this job

Competitive pay

8% annual performance bonus

Company car and credit card

Comprehensive benefits: medical, dental, vision, life insurance

401(k) with company match

Generous paid time off, holidays, and parental leave

Opportunities for career growth

Job summary

Esko-Graphics Inc. is hiring a Field Service Engineer based in the Philadelphia area. In this role, you will support customers by installing, maintaining, and repairing advanced laser engraving and exposure systems. You will be responsible for hands-on training and troubleshooting complex technical issues.

The position involves extensive travel across the U.S. and offers competitive pay and comprehensive benefits including an 8% annual performance bonus and opportunities for career growth.

Qualifications

• Technical training or equivalent hands-on experience with industrial equipment.
• Strong electrical troubleshooting skills (AC/DC, relays, motors, signal flow).
• Solid mechanical aptitude, including precision adjustments and assembly.
• Experience working with PC hardware and Windows-based systems.
• Ability to work independently while delivering excellent customer service.

Responsibilities

• Install and commission CDI laser engraving and XPS UV exposure systems at customer sites.
• Deliver hands-on training to customers on system operation and maintenance.
• Perform electrical, mechanical, and optical troubleshooting to resolve complex issues.
• Execute preventative maintenance and system upgrades to maximize uptime.
• Serve as a primary technical point of contact, building strong customer relationships.
• Travel extensively within your region and across the U.S. to support customer sites.

Skills

Electrical troubleshooting skills (AC/DC, relays, motors, signal flow)

Mechanical aptitude

Technical training or hands-on experience with industrial equipment

PC hardware and Windows-based systems experience

Customer service delivery

Job description

Esko-Graphics Inc. is hiring a Field Service Engineer based in the Philadelphia area. In this role, you will support customers by installing, maintaining, and repairing advanced laser engraving and exposure systems. You will be responsible for hands-on training and troubleshooting complex technical issues.

The position involves extensive travel across the U.S. and offers competitive pay and comprehensive benefits including an 8% annual performance bonus and opportunities for career growth.