Field Service Engineer - Philadelphia

Esko-Graphics Inc.; United States; Hybrid; USD 44,083 - 49,593; Full time

Benefits offered by this job

Competitive pay

8% annual performance bonus

Company car and credit card

Comprehensive benefits: medical, dental, vision, life insurance

401(k) with company match

Generous paid time off, holidays, and parental leave

Opportunities for career growth

Job summary

Esko-Graphics Inc. is hiring a Field Service Engineer based in the Philadelphia area. In this role, you will support customers by installing, maintaining, and repairing advanced laser engraving and exposure systems. You will be responsible for hands-on training and troubleshooting complex technical issues.

The position involves extensive travel across the U.S. and offers competitive pay and comprehensive benefits including an 8% annual performance bonus and opportunities for career growth.

Qualifications

• Technical training or equivalent hands-on experience with industrial equipment.
• Strong electrical troubleshooting skills (AC/DC, relays, motors, signal flow).
• Solid mechanical aptitude, including precision adjustments and assembly.
• Experience working with PC hardware and Windows-based systems.
• Ability to work independently while delivering excellent customer service.

Responsibilities

• Install and commission CDI laser engraving and XPS UV exposure systems at customer sites.
• Deliver hands-on training to customers on system operation and maintenance.
• Perform electrical, mechanical, and optical troubleshooting to resolve complex issues.
• Execute preventative maintenance and system upgrades to maximize uptime.
• Serve as a primary technical point of contact, building strong customer relationships.
• Travel extensively within your region and across the U.S. to support customer sites.

Skills

Electrical troubleshooting skills (AC/DC, relays, motors, signal flow)

Mechanical aptitude

Technical training or hands-on experience with industrial equipment

PC hardware and Windows-based systems experience

Customer service delivery

Job description

Field Service Engineer – Esko (A Veralto Company)

Imagine a career where you work hands‑on with cutting‑edge laser engraving and imaging technology used by leading global packaging brands. Play a critical role in keeping high‑value production environments running at peak performance, solve complex technical challenges, and be the hero customers rely on when it matters most.

About Esko

Esko, a Veralto company, is a global leader in integrated software and hardware solutions that accelerate the go‑to‑market process for packaging. Our innovations help the world’s biggest brands design, produce, and deliver packaging more efficiently and sustainably.

Opportunity

We are seeking a Field Service Engineer based in the Philadelphia area to support customers across a regional territory. In this role, you will serve as a trusted technical expert, responsible for installing, maintaining, and repairing advanced CDI laser engraving and XPS UV exposure systems.

Your Responsibilities

• Install and commission CDI laser engraving and XPS UV exposure systems at customer sites.
• Deliver hands‑on training to customers on system operation and maintenance.
• Perform electrical, mechanical, and optical troubleshooting to resolve complex issues.
• Execute preventative maintenance and system upgrades to maximize uptime.
• Serve as a primary technical point of contact, building strong customer relationships.
• Travel extensively within your region and across the U.S. to support customer sites.

Travel Expectations

• Regional travel (car): ~60%
• Domestic travel (air): ~40%
• Overnight travel: ~65%

Your Profile (Required Qualifications)

• Technical training or equivalent hands‑on experience with industrial equipment.
• Strong electrical troubleshooting skills (AC/DC, relays, motors, signal flow).
• Solid mechanical aptitude, including precision adjustments and assembly.
• Experience working with PC hardware and Windows‑based systems.
• Ability to work independently while delivering excellent customer service.

Nice to Have (Preferred Qualifications)

• Experience in printing, packaging, or platemaking environments.
• Basic networking knowledge (troubleshooting connected systems and peripherals).

What We Offer

• Competitive pay: $32–$36 per hour
• 8% annual performance bonus
• Company car and credit card
• Comprehensive benefits: medical, dental, vision, life insurance, 401(k) with company match
• Generous paid time off, holidays, and parental leave
• Opportunities for career growth within a global organization

Equal Employment Opportunity

Veralto Corporation and all Veralto Companies are committed to equal opportunity regardless of race, color, national origin, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender identity, or other characteristics protected by law. We value diversity and the existence of similarities and differences, both visible and not, found in our workforce, workplace and throughout the markets we serve.