Field Service Engineer - Laser Engraving & Imaging Tech

Esko; Charlotte (NC); On-site; USD 44,000 - 50,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

401(k) with match

Paid time off

Parental leave

Job summary

Esko is seeking a Field Service Engineer to install, maintain, and repair CDI laser engraving and XPS UV exposure systems across a regional territory in the Charlotte/Greensboro, NC area. Travel is extensive, and you will be the primary technical contact for customers, delivering hands-on operation and maintenance training.

You will troubleshoot electrical, mechanical, and optical issues, perform preventative maintenance, and upgrade systems to maximize uptime while supporting clients across the

Qualifications

• Technical training or equivalent hands-on experience with industrial equipment.
• Strong electrical troubleshooting skills (AC/DC, relays, motors, signal flow).
• Solid mechanical aptitude, including precision adjustments and assembly.
• Experience working with PC hardware and Windows-based systems.
• Ability to work independently while delivering excellent customer service.

Responsibilities

• Install and commission CDI laser engraving and XPS UV exposure systems at customer sites.
• Deliver hands-on training to customers on system operation and maintenance.
• Perform electrical, mechanical, and optical troubleshooting to resolve complex issues.
• Execute preventative maintenance and system upgrades to maximize uptime.
• Serve as a primary technical point of contact, building strong customer relationships.
• Travel extensively within your region and across the U.S. to support customer sites.

Skills

Electrical troubleshooting

Mechanical aptitude

PC hardware experience

Independent work

Tools

Windows-based systems

Job description

Esko is seeking a Field Service Engineer to install, maintain, and repair CDI laser engraving and XPS UV exposure systems across a regional territory in the Charlotte/Greensboro, NC area. Travel is extensive, and you will be the primary technical contact for customers, delivering hands-on operation and maintenance training.

You will troubleshoot electrical, mechanical, and optical issues, perform preventative maintenance, and upgrade systems to maximize uptime while supporting clients across the