Field Service Engineer - Philadelphia

Esko; Philadelphia (Philadelphia County); Hybrid; USD 39,950 - 49,593; Full time

Benefits offered by this job

Competitive pay and annual performance bonus

Company car and credit card

Comprehensive benefits including medical, dental, and vision

401(k) with company match

Generous paid time off and parental leave

Job summary

Esko, located in Philadelphia, is seeking a Field Service Engineer to support customers in the region. This role involves installing and maintaining advanced CDI laser engraving and XPS UV exposure systems, requiring strong technical skills and customer relations.

The ideal candidate will have technical training or equivalent experience, electrical troubleshooting skills, and the ability to work independently while delivering excellent service. Competitive pay and comprehensive benefits are offered.

Qualifications

• Technical training or equivalent hands-on experience with industrial equipment.
• Strong electrical troubleshooting skills (AC/DC, relays, motors, signal flow).
• Solid mechanical aptitude, including precision adjustments and assembly.
• Experience working with PC hardware and Windows-based systems.
• Ability to work independently while delivering excellent customer service.

Responsibilities

• Install and commission CDI laser engraving and XPS UV exposure systems at customer sites.
• Deliver hands-on training to customers on system operation and maintenance.
• Perform electrical, mechanical, and optical troubleshooting to resolve complex issues.
• Execute preventative maintenance and system upgrades to maximize uptime.
• Serve as a primary technical point of contact, building strong customer relationships.
• Travel extensively within your region and across the U.S. to support customer sites.

Skills

Electrical troubleshooting skills (AC/DC, relays, motors, signal flow)

Solid mechanical aptitude

Customer service

Technical training or equivalent experience

Experience with PC hardware and Windows-based systems

Job description

Field Service Engineer - Esko (A Veralto Company)

We are seeking a Field Service Engineer based in the Philadelphia area to support customers across a regional territory. In this role, you will serve as a trusted technical expert, responsible for installing, maintaining, and repairing advanced CDI laser engraving and XPS UV exposure systems. You will combine technical skill, independence, and customer-facing expertise to ensure our customers’ operations run smoothly and efficiently.

Your Responsibilities:

• Install and commission CDI laser engraving and XPS UV exposure systems at customer sites.
• Deliver hands-on training to customers on system operation and maintenance.
• Perform electrical, mechanical, and optical troubleshooting to resolve complex issues.
• Execute preventative maintenance and system upgrades to maximize uptime.
• Serve as a primary technical point of contact, building strong customer relationships.
• Travel extensively within your region and across the U.S. to support customer sites.

Travel Expectations

• Regional travel (car): 60%
• Domestic travel (air): 40%
• Overnight travel: 65%

Your Profile (Required Qualifications)

• Technical training or equivalent hands-on experience with industrial equipment.
• Strong electrical troubleshooting skills (AC/DC, relays, motors, signal flow).
• Solid mechanical aptitude, including precision adjustments and assembly.
• Experience working with PC hardware and Windows-based systems.
• Ability to work independently while delivering excellent customer service.

Nice to Have (Preferred Qualifications)

• Experience in printing, packaging, or platemaking environments.
• Basic networking knowledge (troubleshooting connected systems and peripherals).

What We Offer

• Competitive pay: $32-$36 per hour.
• 8% annual performance bonus.
• Company car and credit card.
• Comprehensive benefits: medical, dental, vision, life insurance.
• 401(k) with company match.
• Generous paid time off, holidays, and parental leave.
• Opportunities for career growth within a global organization.

US Compensation and Benefits

Compensation range: $29.00 - $33.00 USD per hour. This role is also eligible for bonus pay. We offer a comprehensive package of benefits including paid time off, medical/dental/vision insurance, and 401(k) to eligible employees.

Equal Employment Opportunity

Veralto Corporation and all Veralto Companies are committed to equal opportunity regardless of race, color, national origin, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender identity, or other characteristics protected by law. We value diversity and the existence of similarities and differences, both visible and not, found in our workforce, workplace and throughout the markets we serve.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Please contact us at [e-mail] to request accommodation.

The EEO posters are available here.