Field Service Engineer - CDI Laser & XPS Systems

Esko; Philadelphia (Philadelphia County); Hybrid; USD 39,950 - 49,593; Full time

Benefits offered by this job

Competitive pay and annual performance bonus

Company car and credit card

Comprehensive benefits including medical, dental, and vision

401(k) with company match

Generous paid time off and parental leave

Job summary

Esko, located in Philadelphia, is seeking a Field Service Engineer to support customers in the region. This role involves installing and maintaining advanced CDI laser engraving and XPS UV exposure systems, requiring strong technical skills and customer relations.

The ideal candidate will have technical training or equivalent experience, electrical troubleshooting skills, and the ability to work independently while delivering excellent service. Competitive pay and comprehensive benefits are offered.

Qualifications

• Technical training or equivalent hands-on experience with industrial equipment.
• Strong electrical troubleshooting skills (AC/DC, relays, motors, signal flow).
• Solid mechanical aptitude, including precision adjustments and assembly.
• Experience working with PC hardware and Windows-based systems.
• Ability to work independently while delivering excellent customer service.

Responsibilities

• Install and commission CDI laser engraving and XPS UV exposure systems at customer sites.
• Deliver hands-on training to customers on system operation and maintenance.
• Perform electrical, mechanical, and optical troubleshooting to resolve complex issues.
• Execute preventative maintenance and system upgrades to maximize uptime.
• Serve as a primary technical point of contact, building strong customer relationships.
• Travel extensively within your region and across the U.S. to support customer sites.

Skills

Electrical troubleshooting skills (AC/DC, relays, motors, signal flow)

Solid mechanical aptitude

Customer service

Technical training or equivalent experience

Experience with PC hardware and Windows-based systems

Job description

Esko, located in Philadelphia, is seeking a Field Service Engineer to support customers in the region. This role involves installing and maintaining advanced CDI laser engraving and XPS UV exposure systems, requiring strong technical skills and customer relations.

The ideal candidate will have technical training or equivalent experience, electrical troubleshooting skills, and the ability to work independently while delivering excellent service. Competitive pay and comprehensive benefits are offered.