Field Service Engineer - Charlotte/Greensboro, NC

Esko; Charlotte (NC); On-site; USD 44,000 - 50,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

401(k) with match

Paid time off

Parental leave

Job summary

Esko is seeking a Field Service Engineer to install, maintain, and repair CDI laser engraving and XPS UV exposure systems across a regional territory in the Charlotte/Greensboro, NC area. Travel is extensive, and you will be the primary technical contact for customers, delivering hands-on operation and maintenance training.

You will troubleshoot electrical, mechanical, and optical issues, perform preventative maintenance, and upgrade systems to maximize uptime while supporting clients across the

Qualifications

• Technical training or equivalent hands-on experience with industrial equipment.
• Strong electrical troubleshooting skills (AC/DC, relays, motors, signal flow).
• Solid mechanical aptitude, including precision adjustments and assembly.
• Experience working with PC hardware and Windows-based systems.
• Ability to work independently while delivering excellent customer service.

Responsibilities

• Install and commission CDI laser engraving and XPS UV exposure systems at customer sites.
• Deliver hands-on training to customers on system operation and maintenance.
• Perform electrical, mechanical, and optical troubleshooting to resolve complex issues.
• Execute preventative maintenance and system upgrades to maximize uptime.
• Serve as a primary technical point of contact, building strong customer relationships.
• Travel extensively within your region and across the U.S. to support customer sites.

Skills

Electrical troubleshooting

Mechanical aptitude

PC hardware experience

Independent work

Tools

Windows-based systems

Job description

Field Service Engineer – Esko (A Veralto Company)

Imagine a career where you…

• Work hands-on with cutting-edge laser engraving and imaging technology used by leading global packaging brands
• Play a critical role in keeping high-value production environments running at peak performance
• Travel, solve complex technical challenges, and be the hero customers rely on when it matters most
• Grow your career within a global technology leader backed by Veralto’s innovation and stability

All of this is possible at Esko.

About Esko

Esko, a Veralto company, is a global leader in integrated software and hardware solutions that accelerate the go-to-market process for packaging. Our innovations help the world’s biggest brands design, produce, and deliver packaging more efficiently and sustainably.

At Esko, innovation is in our DNA. We continuously push boundaries to improve our technologies, empower our people, and deliver meaningful impact for customers around the world.

The Opportunity

We are seeking a Field Service Engineer based in the Charlotte or Greensboro, NC area to support customers across a regional territory. In this role, you will serve as a trusted technical expert, responsible for installing, maintaining, and repairing advanced CDI laser engraving and XPS UV exposure systems.

You will combine technical skill, independence, and customer-facing expertise to ensure our customers’ operations run smoothly and efficiently.

Your Responsibilities

• Install and commission CDI laser engraving and XPS UV exposure systems at customer sites
• Deliver hands-on training to customers on system operation and maintenance
• Perform electrical, mechanical, and optical troubleshooting to resolve complex issues
• Execute preventative maintenance and system upgrades to maximize uptime
• Serve as a primary technical point of contact, building strong customer relationships
• Travel extensively within your region and across the U.S. to support customer sites

Travel Expectations

• Regional travel (car): 60%
• Domestic travel (air): 40%
• Overnight travel: 65%

Your Profile (Required Qualifications)

• Technical training or equivalent hands-on experience with industrial equipment
• Strong electrical troubleshooting skills (AC/DC, relays, motors, signal flow)
• Solid mechanical aptitude, including precision adjustments and assembly
• Experience working with PC hardware and Windows-based systems
• Ability to work independently while delivering excellent customer service

Nice To Have (Preferred Qualifications)

• Experience in printing, packaging, or platemaking environments
• Basic networking knowledge (troubleshooting connected systems and peripherals)

What We Offer

• Comprehensive benefits: medical, dental, vision, life insurance
• 401(k) with company match
• Generous paid time off, holidays, and parental leave
• Opportunities for career growth within a global organization

Why Join Esko?

When you join Esko, you become part of Veralto’s global network of innovators dedicated to safeguarding the world’s most vital resources. Here, your work has purpose—and your career has momentum.

Together, we protect what matters most—and build careers that matter.

US ONLY:

The below range reflects the range of possible compensation for this role at the time of this posting. We may ultimately pay more or less than the posted range. This range may be modified in the future. An associate’s position within the salary range will be based on several factors, including, but not limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or revenue-based metrics, any collective bargaining agreements, and business or organizational needs.

The compensation range for this role is $32.00 - $36.00 USD per hour. This job is also eligible for Bonus Pay.

We offer a comprehensive package of benefits including paid time off, medical/dental/vision insurance and 401(k) to eligible employees.

Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company’s sole discretion, consistent with the law.

US residents: In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information.

Veralto Corporation and all Veralto Companies are committed to equal opportunity regardless of race, color, national origin, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender identity, or other characteristics protected by law. We value diversity and the existence of similarities and differences, both visible and not, found in our workforce, workplace and throughout the markets we serve. Our associates, customers and shareholders contribute unique and different perspectives as a result of these diverse attributes.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment.