Field Service Engineer: Lab Equipment Calibration (CO/UT)

Sartorius North America; Cheyenne (WY); On-site; USD 60,000 - 90,000; Full time

Benefits offered by this job

401(k) with company match

Health insurance options

Paid time off and holidays

Comprehensive onboarding and training

Health & Wellbeing programs

Job summary

Sartorius North America is seeking a Field Service Engineer to deliver installation, calibration, maintenance, and repair services across the Colorado, Wyoming, and Utah territory. You will serve as a technical partner, building long-term customer relationships while covering on-site tasks and field visits from Denver and surrounding areas.

The role requires 2+ years of field service experience, a technical degree or certificate, strong troubleshooting skills, and flexibility in shifts.

Qualifications

• Associate's degree or High School Degree/GED with Technical certification
• 2+ years proven field service experience including calibration of balances and moisture analyzers
• Ability to troubleshoot, test, repair, and service technical equipment
• Ability to work flexible shifts and to adapt to changing work schedules
• Familiarity with mobile tools and applications
• Identification with our core values: Sustainability, Openness, Enjoyment

Responsibilities

• Provide service and customer support during field visits or dispatches
• Tie workflow to schedule
• Manage all on site installation, repair, maintenance, and test tasks
• Diagnose errors or technical problems and determine proper solutions
• Produce timely and detailed service reports
• Document processes
• Operate vehicle in a safely manner and use field automation systems
• Follow all company's filed procedures and protocols
• Cooperate with technical team and share information across the organization
• Comprehend customer requirements and make appropriate recommendations/briefings
• Build positive relationships with customers

Skills

Field service experience

Troubleshooting

Calibration

Installation

Maintenance

Repair

Customer relationships

Flexibility

Mobile tools familiarity

Education

Associate's degree

High School Diploma

Technical certification

Job description

Sartorius North America is seeking a Field Service Engineer to deliver installation, calibration, maintenance, and repair services across the Colorado, Wyoming, and Utah territory. You will serve as a technical partner, building long-term customer relationships while covering on-site tasks and field visits from Denver and surrounding areas.

The role requires 2+ years of field service experience, a technical degree or certificate, strong troubleshooting skills, and flexibility in shifts.