Field Service Engineer II — Medical Optics & Instrumentation

ZEISS Group; Illinois; Sur place; USD 65 000 - 90 000; Plein temps

Avantages offerts par ce poste

Medical

Dental

Employee Assistance Programs

Résumé du poste

ZEISS Group is seeking a Field Service Engineer II to install, repair, upgrade and perform preventive maintenance on specified Carl Zeiss Meditec instrumentation within a designated field service territory. The role emphasizes professional communication with customers, timely service reports, and efficient parts management, while supporting service agreements and revenue growth.

The position requires a minimum of three years of related experience and a BS in Electronics, Engineering, or Computer

Qualifications

• Minimum of three (3) years of related experience in Electronics, Fine Mechanics, Optics or Medical Field Service.

Responsabilités

• Schedule, create, verify and/or modify customer visits as appropriate, by assessing customers’ needs, which may include financial impact to the practice, and patients’ well being.
• Complete and submit a field service report on a daily basis according to written procedures as documented in the Field Service reference database.
• Complete and submit a weekly expense report according to Carl Zeiss Meditec policies and procedures.
• Maintain spare parts inventory according to company guidelines and return specific spare parts as designated by policy.
• Support revenue growth through the promotion and retention of service agreements.
• Interface with customers in a professional, pleasant and calm demeanor.
• Other duties may include, but are not limited to, instructing customers on operation and maintenance of equipment.
• Maintains company-issued test equipment and support tools, including spare parts.
• Installation and maintenance of equipment at trade shows, as requested and required.

Formation

BS in Electronics, Engineering, or Computer Technology

A+ certification

Net+ certification

Description du poste

ZEISS Group is seeking a Field Service Engineer II to install, repair, upgrade and perform preventive maintenance on specified Carl Zeiss Meditec instrumentation within a designated field service territory. The role emphasizes professional communication with customers, timely service reports, and efficient parts management, while supporting service agreements and revenue growth.

The position requires a minimum of three years of related experience and a BS in Electronics, Engineering, or Computer