Field Service Engineer II — Medical Equipment Install & Support

Intuitive; Sacramento (CA); On-site; USD 90,000 - 120,000; Full time

Job summary

Intuitive in California seeks a Field Service Engineer 2 responsible for installation, support, troubleshooting, repair and maintenance of all Intuitive products within the designated area. You will ensure service agreements and warranty obligations are met while surpassing customer expectations.

This role requires electro-mechanical expertise, strong customer service, and the ability to train staff at hospitals and training centers.

Qualifications

• Experience with installation, maintenance, and repair of complex medical devices.
• Strong documentation and reporting skills.
• Ability to work in fast-paced hospital environments.

Responsibilities

• Install and service Intuitive products per procedures.
• Document service activities and prepare reports.
• Provide training at facilities and hospitals.
• Maintain tools and company assets.
• Comply with HIPAA and operating room protocols.

Skills

Electro-mechanical systems

Customer service

Technical troubleshooting

Job description

Intuitive in California seeks a Field Service Engineer 2 responsible for installation, support, troubleshooting, repair and maintenance of all Intuitive products within the designated area. You will ensure service agreements and warranty obligations are met while surpassing customer expectations.

This role requires electro-mechanical expertise, strong customer service, and the ability to train staff at hospitals and training centers.