Field Service Engineer II — Industrial Automation

Mitsubishi Electric US, Inc.; Mason (OH); On-site; USD 42,000 - 58,000; Full time

Job summary

Mitsubishi Electric US, Inc. in Mason, OH seeks a Service Engineer to provide intermediate technical service and support to machine tool builders, dealers, and end-users through on-site visits and call-center support.

You will diagnose equipment, install components, and promote value-added services such as CloudCNC and upgrades, with up to 80% travel within the region; a Bachelor's in Electrical Engineering and 3+ years of field service are required.

Qualifications

• Bachelor's degree in Electrical Engineering or related field.
• 3+ years field service experience in industrial automation.
• Valid driver's license with clean record.
• Experience using test equipment (voltmeter, oscilloscope).
• Proficient with Microsoft Office.

Responsibilities

• Provide on-site service and support to MTBs, dealers, and end-users.
• Diagnose equipment breakdowns and perform field repairs.
• Enter service data and track follow-ups in the database.
• Coordinate with senior engineers and participate in trainings.
• Promote value-added services and parts replacement.

Skills

Field service

Driver's license

MS Office

Reading schematics

Voltmeter use

Oscilloscope use

Customer focus

Education

Bachelor's in Electrical Engineering

Tools

Voltmeters

Oscilloscopes

Industrial test equipment

Job description

Mitsubishi Electric US, Inc. in Mason, OH seeks a Service Engineer to provide intermediate technical service and support to machine tool builders, dealers, and end-users through on-site visits and call-center support.

You will diagnose equipment, install components, and promote value-added services such as CloudCNC and upgrades, with up to 80% travel within the region; a Bachelor's in Electrical Engineering and 3+ years of field service are required.