Field Service Engineer – CNC/Robotics Specialist (LA)

Mitsubishi Electric US, Inc.; Los Angeles (CA); On-site; USD 42,000 - 58,000; Full time

Benefits offered by this job

Health benefits

401(k) eligibility

Paid time off

Job summary

Mitsubishi Electric US, Inc. MEUS-IAD is seeking a Service Engineer to cover the Los Angeles, CA area. The role provides onsite and remote service, using knowledge of electro-mechanical assemblies, system operations, programming, and diagnostics.

The position requires a Bachelor's in Electrical Engineering (or related experience), field service exposure, and a valid driver’s license. Travel is 60–80% within the region, with generous benefits and compensation outlined in the offer.

Qualifications

• Bachelor's degree in Electrical Engineering or equivalent related experience.
• Some experience in field service for industrial automation.
• Valid driver’s license with acceptable driving record.
• Knowledge of electrical and mechanical tools used for machine repair.
• Strong mechanical aptitude.
• Hands-on knowledge of voltmeters, oscilloscopes, and other test and measuring equipment.
• Ability to read and understand technical documentation, including schematics, logic, and procedures.
• Strong verbal and written communication skills, with the ability to build and maintain effective relationships with customers and colleagues.
• Strong organizational skills for arranging travel plans and managing a service call schedule.
• Flexibility to travel with limited notice to meet customer expectations.

Responsibilities

• Provide technical service and support to customers onsite and remotely using learned knowledge and experience with electro-mechanical assemblies, system operations, programming, and equipment diagnostics.
• Install components and solutions offered by MEUS-IAD, applying knowledge of programming, calibrating, tuning, rebuilding, and maintaining customer equipment in the field.
• Support in-house diagnostic systems, including simulators, programming systems, and tools.
• Present and sell value-added services to help customers uptime goals, including CloudCNC, extended warranties, optional functions, machine tuning, control upgrades, and training.
• Promote the sale of spare parts that can further support customer machine uptime.
• Enter all technical claims, service activity, follow-ups, and other customer-related inquiries into the database while maintaining data integrity.
• Coordinate with and take instruction and support advice from Senior Engineers.
• Perform other duties as assigned.

Skills

Electrical engineering

Field service experience

Valid driver’s license

Test equipment

Mechanical aptitude

Technical documentation

Communication skills

Organizational skills

Travel flexibility

Education

Bachelor's in Electrical Engineering

Tools

Voltmeters

Oscilloscopes

Job description

Mitsubishi Electric US, Inc. MEUS-IAD is seeking a Service Engineer to cover the Los Angeles, CA area. The role provides onsite and remote service, using knowledge of electro-mechanical assemblies, system operations, programming, and diagnostics.

The position requires a Bachelor's in Electrical Engineering (or related experience), field service exposure, and a valid driver’s license. Travel is 60–80% within the region, with generous benefits and compensation outlined in the offer.