Field Service Engineer II - Hybrid Onsite/Remote

Lam Research Corporation; New Mexico; Hybrid; USD 70,000 - 110,000; Full time

Benefits offered by this job

Hybrid work model

Remote work options

Job summary

Lam Research Corporation seeks a Field Service Engineer to perform on-site repair, maintenance, and installation/start-up of Lam’s semiconductor equipment at customer sites. You will diagnose issues, perform diagnostics, and implement corrective actions to minimize downtime, while maintaining clear communication with customers.

The role requires a bachelor’s degree in Electronics/Engineering or related field and the ability to travel domestically and internationally.

Qualifications

• Bachelor’s degree in Electronics, Engineering, or related field with 2+ years of experience; or an advanced degree without experience; or equivalent work experience.
• Ability to interpret electrical and mechanical schematics, diagrams, and operation manuals.
• Willingness to travel domestically and internationally, based on customer need.
• Ability to work in a clean room environment and wear PPE.

Responsibilities

• Provide quality on-site repair, maintenance service, and installation/relocation start-up services of Lam’s complex systems at customer sites.
• Perform analytical problem-solving, troubleshooting, diagnostics, isolating issues to component level, and take corrective actions to minimize downtime.
• Keep up to date on semiconductor capital equipment and Lam products through training and certification.
• Maintain records and reports coordinating activities between Lam and the customer.
• Serve as a subject matter expert representing Lam to customers and deliver exceptional satisfaction.
• Update customer on status of Lam tools and discuss opportunities and challenges to increase trust.

Skills

Electrical schematics interpretation

Troubleshooting

Customer communication (English)

Education

Bachelor’s degree in Electronics, Engineering, or related field

Tools

Microsoft Office Suite

Job description

Lam Research Corporation seeks a Field Service Engineer to perform on-site repair, maintenance, and installation/start-up of Lam’s semiconductor equipment at customer sites. You will diagnose issues, perform diagnostics, and implement corrective actions to minimize downtime, while maintaining clear communication with customers.

The role requires a bachelor’s degree in Electronics/Engineering or related field and the ability to travel domestically and internationally.