Field Service Engineer I: Onsite Troubleshooter and Startup

Toshiba International Corporation; Houston (TX); On-site; USD 65,000 - 90,000; Full time

Job summary

Toshiba International Corporation in Houston, TX is seeking an engineer to diagnose, repair and support Toshiba standard products both in the field and in-house. The role involves extensive customer interaction, detailed reporting and adherence to established procedures while traveling to customers as needed.

Responsibilities include startup and commissioning, on-site inspections, and providing technical support to ensure product reliability and customer satisfaction across domestic and

Qualifications

• Field and in-house troubleshooting, diagnosis and repair of products.
• Prepare all necessary reports and documentation.
• Provide customer support assistance when needed.

Responsibilities

• Work and travel independently, following policies and Toshiba product types.
• Submit thorough reports and expenses in a timely manner to maintain profitability.
• Focus on Toshiba's standard products as part of daily duties.
• Manage all customer interactions in the field including reports and documentation.
• Possess product knowledge to offer technical support on Toshiba standard products.
• Demonstrate troubleshooting and repair skills on Toshiba standard products.
• Perform startup and commissioning on Toshiba standard products.
• Complete product inspections on simple nonstandard Toshiba products.
• Travel both domestically and internationally.

Skills

Troubleshooting

Customer support

Documentation

Field service

Job description

Toshiba International Corporation in Houston, TX is seeking an engineer to diagnose, repair and support Toshiba standard products both in the field and in-house. The role involves extensive customer interaction, detailed reporting and adherence to established procedures while traveling to customers as needed.

Responsibilities include startup and commissioning, on-site inspections, and providing technical support to ensure product reliability and customer satisfaction across domestic and