Field Service Engineer I - Medical Equipment (On-Site)

GE HealthCare (United States); Portland (OR); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Relocation assistance

Job summary

GE HealthCare is seeking a Field Service Engineer I to perform preventive maintenance and assist with installations at hospitals/clinics in the Portland area. The role involves learning troubleshooting as part of a team, ensuring customer satisfaction, and following internal escalation processes.

On-site work across shifts with potential after-hours/on-call requirements. The ideal candidate has a related engineering degree or military training, valid driver's license, and willingness to travel

Qualifications

• Degree or equivalent military or GE internship program in a related engineering field.
• Experience with repair and maintenance of electronic, electrical or mechanical equipment.
• Shall be able to communicate technical issues to customers clearly.
• Must have valid driver's license and be willing to be on-call.
• Overnight travel up to 20% may be required.

Responsibilities

• Perform preventative maintenance, FMIs/ISIs on designated equipment.
• Assist experienced engineers with installation and basic troubleshooting.
• Communicate with customers to ensure satisfaction and proper follow-up.
• Identify value-added services to improve customer operations.
• Maintain service logs and order replacement parts as needed.
• Engage with account teams and support revenue programs.

Education

Associate's or Bachelor's degree in Electrical Engineering, Biomedical Engineering, Mechanical Engineering, or related field; OR equivalent military education; OR GEHC Biomed/FE Services Internship/Apprenticeship program; OR High School Diploma/GED + 2 years of experience servicing electronic, electrical or mechanical equipment

Experience with Web applications; Microsoft Office suite

Valid Driver's License

Willingness to be available after hours / rotating On-Call schedule

Ability to travel overnight 10%–20%

Communicate technical issues to customers clearly

Legal authorization to work in the U.S.

Diagnostic imaging (preferred)

IT Networking experience (preferred)

Job description

GE HealthCare is seeking a Field Service Engineer I to perform preventive maintenance and assist with installations at hospitals/clinics in the Portland area. The role involves learning troubleshooting as part of a team, ensuring customer satisfaction, and following internal escalation processes.

On-site work across shifts with potential after-hours/on-call requirements. The ideal candidate has a related engineering degree or military training, valid driver's license, and willingness to travel