Field Service Engineer I – Life Sciences Diagnostics

Danaher Corporation; Boston (MA); Remote; USD 47,000 - 52,000; Full time

Benefits offered by this job

Health insurance

401(k)

Paid time off

Remote work option

Job summary

Leica Biosystems, a Danaher operating company, is seeking a Field Service Engineer I to support customers in the Boston area. You will install, maintain, troubleshoot, and repair Leica instruments to maximize uptime and meet regulatory requirements.

The role reports to the New England Regional Field Service Manager, offers a remote work option, up to 90% travel, and requires strong communication and teamwork to build trusted customer relationships while advancing diagnostics and life‑sciences

Qualifications

• Associate’s degree with 1+ years of field service or related troubleshooting experience.
• Experience troubleshooting and repairing mechanical, electromechanical, electronic, or instrumentation systems.
• Ability to work in a field-based customer environment with strong organization, communication, and service ownership.

Responsibilities

• Perform installation, preventive maintenance, troubleshooting, modification, and repair on Leica instruments to ensure optimal performance and uptime.
• Own service execution within the assigned territory, prioritizing customer needs and ensuring quality/regulatory compliance.
• Build trusted customer relationships through proactive communication and collaboration with support teams.

Skills

Field service

Troubleshooting

Mechanical

Electromechanical

Electronic systems

Customer focus

Communication

Driving

Education

Associate’s degree or equivalent

Tools

CRM systems

Service systems

Job description

Leica Biosystems, a Danaher operating company, is seeking a Field Service Engineer I to support customers in the Boston area. You will install, maintain, troubleshoot, and repair Leica instruments to maximize uptime and meet regulatory requirements.

The role reports to the New England Regional Field Service Manager, offers a remote work option, up to 90% travel, and requires strong communication and teamwork to build trusted customer relationships while advancing diagnostics and life‑sciences