Field Service Engineer - Direct Liquid Cooling (Remote)

Ecolab; Yuma (AZ); Remote; USD 68,000 - 102,000; Full time

Benefits offered by this job

Remote work flexibility

Professional development stipend

Paid time off & holidays

Job summary

CoolIT, an Ecolab Company, is seeking a Field Service Specialist to support deployments, maintenance, and training for CoolIT Direct Liquid Cooling systems across global sites. The role combines on-site installs with remote support, ensuring quality and regulatory compliance.

You’ll train customers and technicians, document activities, and coordinate with partners while traveling internationally.

Qualifications

• Minimum 5 years in a field service/technical role.
• Red Seal/Journeyman Certification in pipe trades.
• Strong knowledge of technical cooling loops and pipe joining methods.
• Proficient with NetSuite and SAP; MS Office suite.
• Valid driver’s license and passport; able to travel up to 65%.
• Excellent verbal and written communication in English.

Responsibilities

• Perform on-site and remote installations and support of CoolIT products.
• Provide technical support to on-site technicians and end-users.
• Deliver training to customers, service technicians, and internal staff.
• Coordinate field service visits and dispatch with service providers.
• Prepare accurate service documentation and testing records.
• Travel up to 65% internationally.
• Ensure compliance with EH&S regulations.
• Collaborate with service providers to meet timelines.
• Assist with deployments and maintenance planning.

Skills

Field service

Red Seal

Technical cooling

Pipe trades

MS Office

Verbal/written communication

Driver's license

Passport

Training delivery

FSM software (NetSuite, SAP)

Tools

NetSuite

SAP

Job description

CoolIT, an Ecolab Company, is seeking a Field Service Specialist to support deployments, maintenance, and training for CoolIT Direct Liquid Cooling systems across global sites. The role combines on-site installs with remote support, ensuring quality and regulatory compliance.

You’ll train customers and technicians, document activities, and coordinate with partners while traveling internationally.