Field Service Engineer - Liquid Cooling for AI Infra (Remote)

Cooler Master USA

United States

Remote

USD 85,000 - 120,000

Full time

5 days ago
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Benefits offered by this job

Paid vacation days
Paid corporate holidays
Medical, dental, and vision insurance
401(k) with company match
Short-Term Disability (STD) insurance
Life Insurance

Job summary

Cooler Master USA seeks a hands-on Field Service Engineer to support deployment, commissioning and service of high-density liquid cooling solutions across North America. You will install, calibrate and troubleshoot equipment at customer facilities, travel extensively, and collaborate with Engineering and Operations to improve product reliability.

The role involves up to 70% travel, field training in Fremont, CA during the first year, and potential growth into service leadership as the North

Qualifications

  • Bachelor’s degree or equivalent in a technical discipline (mechanical/electrical/engineering technology).
  • 3+ years in field service, commissioning, or similar roles.
  • Hands-on installation, commissioning, troubleshooting, repair and maintenance experience.

Responsibilities

  • Install, commission, start up and maintain liquid cooling systems and CDU equipment at customer sites.
  • Diagnose and fix mechanical, electrical and system-level issues in the field.
  • Provide first-line field support during customer escalations.

Skills

Field Service Engineering
Customer facing
Troubleshooting
Independent work

Education

Bachelor’s degree in Mechanical/Electrical Engineering or related field

Tools

Job description

Cooler Master USA seeks a hands-on Field Service Engineer to support deployment, commissioning and service of high-density liquid cooling solutions across North America. You will install, calibrate and troubleshoot equipment at customer facilities, travel extensively, and collaborate with Engineering and Operations to improve product reliability.

The role involves up to 70% travel, field training in Fremont, CA during the first year, and potential growth into service leadership as the North

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