Field Service Engineer - 80% Travel & 3D Printing

Formlabs; Boston (MA); On-site; USD 45,000 - 63,000; Full time

Benefits offered by this job

RSU equity

Health insurance

401K match

Parental leave

Sabbatical leave

Professional development

Team events

Unlimited 3D prints

Job summary

Formlabs is seeking a Field Service Technician in Boston, MA. You will lead on-site installation, calibration, and customer training for Formlabs 3D printing systems, ensuring smooth operation and knowledge transfer.

The role requires extensive travel across North America and the ability to troubleshoot complex electromechanical issues to achieve single-visit resolutions. You will manage travel logistics, document service activities in Salesforce, and collaborate with customers to optimize

Qualifications

• Bachelor's degree or equivalent in a STEM field.
• Hands-on repair experience required.
• Willing to travel 80%+ and work independently.

Responsibilities

• Installation and structured on-site user training for customers.
• Break-fix and preventative maintenance with rapid response.
• Document installations, training, and repairs in Salesforce and manage travel logistics.

Skills

STEM background

Repair experience

Passport valid

Travel 80%+ capacity

Independent work

Education

Bachelor's degree in STEM

Job description

Formlabs is seeking a Field Service Technician in Boston, MA. You will lead on-site installation, calibration, and customer training for Formlabs 3D printing systems, ensuring smooth operation and knowledge transfer.

The role requires extensive travel across North America and the ability to troubleshoot complex electromechanical issues to achieve single-visit resolutions. You will manage travel logistics, document service activities in Salesforce, and collaborate with customers to optimize