Field Service Dispatch Coordinator

Dhpace; Dallas (TX); On-site; USD 45,000 - 60,000; Full time

Benefits offered by this job

Comprehensive medical, dental, and vision coverage

Generous paid time off and paid holidays

401(k) with employer match

Health Savings Account (HSA) options

Employee discounts for immediate family

Job summary

DHpace in Dallas, TX is looking for a Department Coordinator to effectively coordinate field employees. The role involves scheduling technicians, ensuring customer satisfaction, and managing job details.

Ideal candidates should have experience in dispatch or high-volume administration and possess excellent communication skills, strong organization, and the ability to multi-task. Additionally, DHpace offers competitive compensation, comprehensive benefits, and a supportive work environment.

Qualifications

• Experience in administration or dispatch is a plus.
• Must represent the company in a professional manner.

Responsibilities

• Scheduling technicians to customer job sites.
• Collecting and submitting job details for processing.
• Ensuring COD payments are collected prior to job completion.
• Managing department reports to meet customer expectations.
• Assisting with billing paperwork and service tickets.

Skills

Microsoft Office Suite

Excellent communication skills

Customer service focus

Time management skills

Organizational skills

Multi-tasking ability

Job description

DHpace in Dallas, TX is looking for a Department Coordinator to effectively coordinate field employees. The role involves scheduling technicians, ensuring customer satisfaction, and managing job details.

Ideal candidates should have experience in dispatch or high-volume administration and possess excellent communication skills, strong organization, and the ability to multi-task. Additionally, DHpace offers competitive compensation, comprehensive benefits, and a supportive work environment.