Service Dispatch & Coordination Pro

Dhpace; San Antonio (TX); On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

Comprehensive medical, dental, and vision coverage

Generous paid time off

401(k) with employer match

Company-paid life insurance

Job summary

DH Pace Company, Inc. in San Antonio is looking for a Service Coordinator to coordinate field employees ensuring customer satisfaction. Responsibilities include scheduling technicians, managing job details, and assisting with billing paperwork. Ideal candidates should have strong communication skills and time management capabilities.

The position offers comprehensive medical, dental, vision coverage, generous paid time off, and 401(k) with employer match. Experience in dispatch or the door industry is a plus.

Qualifications

• Experience in dispatch or high-volume administration is a plus.
• Experience in the door industry is a plus but not required.
• Must represent the company professionally.

Responsibilities

• Schedule technicians for customer job sites.
• Manage department reports to meet customer expectations.
• Assist with billing paperwork.
• Aid field techs with troubleshooting.

Skills

Microsoft Office Suite

Communication skills

Time management

Customer service focus

Job description

DH Pace Company, Inc. in San Antonio is looking for a Service Coordinator to coordinate field employees ensuring customer satisfaction. Responsibilities include scheduling technicians, managing job details, and assisting with billing paperwork. Ideal candidates should have strong communication skills and time management capabilities.

The position offers comprehensive medical, dental, vision coverage, generous paid time off, and 401(k) with employer match. Experience in dispatch or the door industry is a plus.