Field Services Dispatch & Scheduling Coordinator

Dhpace; Olathe (KS); On-site; USD 40,000 - 55,000; Full time

Benefits offered by this job

Comprehensive medical, dental, and vision coverage

Generous paid time off

401(k) with employer match

Competitive compensation

Job summary

Dhpace is looking for a Department Coordinator in Olathe, Kansas. This role involves coordinating field employees, managing schedules, and ensuring customer satisfaction with our services.

The ideal candidate will have experience in dispatching or scheduling, strong communication skills, and a focus on customer service. The position offers comprehensive medical coverage, generous paid time off, and a 401(k) with employer match.

Qualifications

• Experience in a dispatch or high volume administration field is a plus.
• Must represent the company in a professional manner.

Responsibilities

• Schedule technicians to customer job sites.
• Ensure customer COD payments are collected.
• Assist with billing paperwork and meet customer billing document requirements.
• Create and maintain service tickets.
• Work with estimating team to provide service quotes.

Skills

Experience using Microsoft Office Suite

Excellent communication skills

Time management skills

Customer service focus

Multi-tasking ability

Job description

Dhpace is looking for a Department Coordinator in Olathe, Kansas. This role involves coordinating field employees, managing schedules, and ensuring customer satisfaction with our services.

The ideal candidate will have experience in dispatching or scheduling, strong communication skills, and a focus on customer service. The position offers comprehensive medical coverage, generous paid time off, and a 401(k) with employer match.