Field Dispatch & Scheduling Coordinator

DH Pace; Olathe (KS); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Comprehensive medical, dental, and vision coverage

Generous paid time off

401(k) with employer match

Company-paid life insurance

Job summary

DH Pace in Olathe, KS, is seeking a Department Coordinator to effectively manage field employees and ensure customer satisfaction. This role involves scheduling technicians, handling payments, and maintaining service tickets.

The ideal candidate will have solid experience in dispatching, excellent communication skills, and the ability to multi-task in a fast-paced environment. Benefits include comprehensive health coverage and generous paid time off.

Qualifications

• Experience using Microsoft Office Suite.
• Experience in a dispatch or other high volume administration field is a plus.
• Must have excellent communication skills and focused on customer service.
• Must have good time management skills, be organized and the ability to multi-task.
• Represent the company in a professional manner.

Responsibilities

• Scheduling technicians to customer job sites and processing job details.
• Ensuring customer payments are collected before job completion.
• Managing department reports for customer expectations and commitments.
• Assisting with billing paperwork and service tickets.
• Technical support for field techs.

Skills

Microsoft Office Suite

Dispatch administration

Excellent communication skills

Time management

Multi-tasking

Job description

DH Pace in Olathe, KS, is seeking a Department Coordinator to effectively manage field employees and ensure customer satisfaction. This role involves scheduling technicians, handling payments, and maintaining service tickets.

The ideal candidate will have solid experience in dispatching, excellent communication skills, and the ability to multi-task in a fast-paced environment. Benefits include comprehensive health coverage and generous paid time off.