Field Operations & Dispatch Coordinator

Dhpace; St. Louis (MO); On-site; USD 40,000 - 55,000; Full time

Benefits offered by this job

Comprehensive medical, dental, and vision coverage

Generous paid time off and holidays

Company-paid insurance and disability

401(k) with employer match

Employee discounts

Competitive compensation with annual reviews

Job summary

Dhpace in St. Louis, MO is seeking a Department Coordinator to manage field employees and ensure customer satisfaction. The ideal candidate has experience in dispatching or scheduling and excellent communication skills.

This role involves scheduling technicians, managing job details, collecting payments, and assisting with troubleshooting. The company promises strong benefits including medical coverage, generous PTO, and professional development opportunities.

Qualifications

• Experience in dispatch or high-volume administration is a plus.
• Must communicate effectively and manage time well.
• Demonstrates professionalism.

Responsibilities

• Schedule technicians and manage job details processing.
• Ensure customer payments are collected before job completion.
• Assist with troubleshooting and documentation.
• Create service tickets and manage reports for performance.

Skills

Microsoft Office Suite

Communication skills

Customer service

Time management

Organizational skills

Job description

Dhpace in St. Louis, MO is seeking a Department Coordinator to manage field employees and ensure customer satisfaction. The ideal candidate has experience in dispatching or scheduling and excellent communication skills.

This role involves scheduling technicians, managing job details, collecting payments, and assisting with troubleshooting. The company promises strong benefits including medical coverage, generous PTO, and professional development opportunities.