Field Service & Account Growth Rep

Thompson Safety; Phoenix (AZ); On-site; USD 42,000 - 68,000; Full time

Job summary

Thompson Safety in Phoenix, AZ seeks a Service Representative to service and grow its customer base while meeting or exceeding expectations with urgency.

You will establish contacts, perform frequent sales calls, align with Account Executives, and participate in marketing initiatives to drive new business.

The ideal candidate has a high school diploma or GED, familiarity with safety products, strong tech skills, and a valid driver's license.

Qualifications

• High School Diploma or GED required; college degree preferred.
• Familiar with codes, products attributes, and procedures within the safety field.
• Has a general awareness of business, financials, sales, and safety principles.
• Strong ability to utilize technology to increase the customer experience.
• Maintain a valid driver's license and ability to pass a drug and background check.

Responsibilities

• Assists in developing new business opportunities through cold calls and leads.
• Establishes a line of contact and comfort level between the customer and company staff.
• Maintains contact with customers through sales calls and scheduled service frequency.
• Develops new and existing skills through educational programs with both company-provided and vendor-supported training.
• Assists in company marketing programs/initiatives.
• Contacts potential customers to initiate the sales process.
• Observes and benchmarks other reps to replicate best practices.
• Introduces and implements new products and service to assigned accounts.
• Performs other related duties as assigned.

Skills

Cold calling

Sales mindset

Customer service

Education

High School Diploma or GED

College degree preferred

Tools

Microsoft Word

Microsoft Excel

Microsoft Outlook

Job description

Thompson Safety in Phoenix, AZ seeks a Service Representative to service and grow its customer base while meeting or exceeding expectations with urgency.

You will establish contacts, perform frequent sales calls, align with Account Executives, and participate in marketing initiatives to drive new business.

The ideal candidate has a high school diploma or GED, familiarity with safety products, strong tech skills, and a valid driver's license.