Field Service & Growth Specialist

Thompson Safety, LLC; Missouri; On-site; USD 55,000 - 70,000; Full time

Job summary

Thompson Safety, LLC in St. Louis, MO, is seeking a Service Representative to service and grow the assigned customer base with urgency and a focus on exceeding expectations. You will collaborate with Account Executives to expand the territory and drive company growth.

The role requires a high school diploma, strong communication, tech aptitude, and the ability to travel and pass background checks. You’ll perform cold calls, maintain customer relationships, and participate in training and

Qualifications

• High School Diploma or GED is required; college degree preferred.
• Familiar with codes, products attributes, and procedures within the safety field.
• General awareness of business, financials, sales, and safety principles.
• Strong ability to utilize technology to increase the customer experience.
• Proficient with Microsoft Word, Excel, and Outlook.

Responsibilities

• Assists the Company in developing new business opportunities through cold calls and leads.
• Establishes a line of contact and comfort level between the customer and our company staff.
• Maintains contact with customers through sales calls and scheduled service frequency.
• Develops new and existing skills through educational programs with both Company provided and vendor supported training.
• Assists in Company marketing programs/initiatives.
• Contacts potential customers to initiate the sales process.
• Observes and benchmarks other Service Representatives and Sales Executives to establish and replicate best practices.
• Consistently introduces and implements new products and service to assigned accounts.
• Achieves and Maintains First Aid and CPR Certification and Fire Extinguisher Inspection License.
• Performs other related duties as assigned.

Job description

Thompson Safety, LLC in St. Louis, MO, is seeking a Service Representative to service and grow the assigned customer base with urgency and a focus on exceeding expectations. You will collaborate with Account Executives to expand the territory and drive company growth.

The role requires a high school diploma, strong communication, tech aptitude, and the ability to travel and pass background checks. You’ll perform cold calls, maintain customer relationships, and participate in training and