Field Security Systems Technician - Install & Maintain

Tech Systems Inc. (TSi); Louisville (KY); On-site; USD 42,000 - 65,000; Full time

Job summary

Tech Systems Inc. (TSi) is seeking a Field Service Technician to repair, maintain, and install security systems across assigned locations in Louisville, KY.

The role covers access control, video security, intrusion, alarm, infant protection, and intercom systems, with emphasis on timely service calls and precise installations. You'll read blueprints, follow installation standards, and collaborate with customer service to update tickets.

Qualifications

• High School Diploma or equivalent.
• At least two years prior work experience in commercial security systems installation or service.
• Must have networking skills and 1-year experience programming access and video systems.
• Possess minimum factory and/or internal security system certifications to work independently.
• Must have basic computer skills, including MS Word, Excel, and Outlook, Smartsheet and IT skillset with understanding of IP systems.
• Excellent customer service skills, including a sense of urgency when attending to customer needs.
• Strong ability to manage multiple projects at the same time.
• Strong communication and organizational skills.
• Must have a valid driver’s license and clean driving record.

Responsibilities

• Responds to all service calls within their assigned area within guaranteed response times and with objective of restoring system(s) to full functionality.
• Properly installs systems according to Tech Systems Installation Standards.
• Possesses the ability to read and interpret blueprints and schematics.
• Ensures that all tasks are handled properly in accordance with Tech Systems’ policies and procedures.
• Identifies manufacturer revisions, upgrades, and installs independently.
• Communicates with Customer Service Representative regarding status, progress, and resolution of all assigned tasks. Updates tickets in service and project tracking system.
• Must accurately account for company inventory and resources in their possession.
• Performs system Preventive Maintenance inspections according to policy and procedures.
• Assists with other technical support issues, as needed.
• Attends to other matters and duties necessitated as assigned by the Regional Manager or executive staff of Tech Systems.

Skills

Networking

Access control

Video systems

Education

High School Diploma

Tools

MS Word

Excel

Outlook

Smartsheet

Job description

Tech Systems Inc. (TSi) is seeking a Field Service Technician to repair, maintain, and install security systems across assigned locations in Louisville, KY.

The role covers access control, video security, intrusion, alarm, infant protection, and intercom systems, with emphasis on timely service calls and precise installations. You'll read blueprints, follow installation standards, and collaborate with customer service to update tickets.