Field Security Service Technician

Convergint; Miami (FL); On-site; USD 42,000 - 65,000; Full time

Benefits offered by this job

PTO and holidays

Medical/Dental/Vision Plan

Life insurance

401K Matching

Job summary

Convergint is seeking a full-time Security Service Technician in the Miami area to service and support existing customers by responding to service calls, performing maintenance, and handling small projects.

You will diagnose and repair fire alarm and electronic security systems, work with access control, CCTV, and intrusion components, and prepare detailed service reports for invoicing and cost tracking. Join a collaborative, growth-oriented culture committed to safety and excellence.

Qualifications

• Excellent customer service and ability to work under pressure.
• Solid technical skills related to fire alarm and electronic security systems.
• Strong programming and troubleshooting abilities.
• Self-starter with ability to work with supervision.
• Valid driver’s license with clean driving record; ability to travel locally.

Responsibilities

• Respond to routine and non-routine service calls and maintenance visits.
• Diagnose, troubleshoot, repair, and replace faulty parts.
• Install projects as necessary and perform system checks.
• Prepare accurate service reports for invoicing and cost tracking.
• Collaborate with team to cross-train and support customers.

Skills

Customer focus

Troubleshooting

Self-motivation

Team collaboration

Travel readiness

Education

High School/GED

Tools

Milestone

Genetec

AMAG

Lenel

Software House

DMP

Bosch

Job description

Convergint is seeking a full-time Security Service Technician in the Miami area to service and support existing customers by responding to service calls, performing maintenance, and handling small projects.

You will diagnose and repair fire alarm and electronic security systems, work with access control, CCTV, and intrusion components, and prepare detailed service reports for invoicing and cost tracking. Join a collaborative, growth-oriented culture committed to safety and excellence.