Robotics Field Service Technician II - Southeast Deployments

Tutorintelligence; Atlanta (GA); On-site; USD 65,000 - 95,000; Full time

Job summary

Tutorintelligence seeks a Field Service Technician to deploy and maintain robotic systems at customer sites. You will troubleshoot electromechanical systems, perform repairs, and support deployments to maximize uptime and performance.

This role requires extensive travel across the United States, working with Engineering and Operations to improve product reliability and serviceability while supporting customer readiness and ongoing deployments.

Qualifications

• Experience troubleshooting, repairing, building, maintaining, or deploying electromechanical systems.
• Strong mechanical aptitude and hands-on problem-solving skills.
• Ability to diagnose electrical, mechanical, pneumatic, and controls-related issues.
• Experience working with motors, sensors, actuators, drives, pneumatics, conveyors, robotics, industrial automation, CNC equipment, AMRs, or similar systems.
• Ability to read electrical schematics, mechanical drawings, and technical documentation.
• Experience using hand tools, power tools, multimeters, and diagnostic equipment.
• Strong communication skills and customer-facing professionalism.
• Ability to work independently and take ownership of problems.
• Willingness to learn new technologies and operate in a fast-paced environment.
• Valid driver's license and ability to travel extensively.

Responsibilities

• Deploy new robotic systems at customer sites, including installation, commissioning, validation, and customer handoff
• Perform preventative maintenance on autonomous robotic systems
• Troubleshoot mechanical, electrical, pneumatic, controls, and networking-related issues
• Execute repairs, upgrades, retrofits, and field modifications
• Support customer ramp-up and operational readiness following deployment
• Work directly with customers to maximize uptime, reliability, and operational performance
• Document failures, collect field data, and support root cause investigations
• Partner closely with Engineering to improve product reliability and serviceability
• Help develop maintenance procedures, service standards, troubleshooting guides, and best practices
• Support product validation, pilot deployments, and new product introductions
• Travel throughout the United States to support deployments, preventative maintenance, troubleshooting, upgrades, and emergency service events

Skills

Electromechanical troubleshooting

Field service experience

Customer-facing communication

Travel extensively

Reading schematics

Hands-on problem solving

Driver's license

Education

Associate's or Bachelor's degree in Engineering/Robotics/Mechatronics/Electronics/Industrial Technology

Tools

ROS

PLC troubleshooting

Networking devices

Linux basics

Job description

Tutorintelligence seeks a Field Service Technician to deploy and maintain robotic systems at customer sites. You will troubleshoot electromechanical systems, perform repairs, and support deployments to maximize uptime and performance.

This role requires extensive travel across the United States, working with Engineering and Operations to improve product reliability and serviceability while supporting customer readiness and ongoing deployments.