Field Robotics Deployment & Training Specialist

Tennant Company; Dallas (TX); On-site; USD 63,000 - 94,000; Full time

Benefits offered by this job

401(k) match

Paid vacation

Health insurance

Job summary

Tennant Company seeks a Robotics Automation Success Technician to drive deployment, adoption, and optimization of robotic solutions across the customer journey in Dallas, TX. You will lead demonstrations, installations, and customer training, partnering with Sales, Service, and Customer Success to deliver measurable value.

Must have a technical background with robotics experience, strong communication skills, and willingness to travel up to 60%.

Qualifications

• Bachelor's degree in Engineering, Robotics, Automation, Business, or related field.
• Travel at least 60%.
• 3+ years of technical or field robotics/automation experience.
• Experience installing, configuring, operating, troubleshooting, or supporting robotic equipment.
• Experience delivering product demonstrations, technical training, or customer support.
• Strong customer-facing communication and presentation skills.
• Demonstrated ability to troubleshoot technical and operational problems in field environments.
• Ability to collaborate across technical, commercial, service, and customer-facing teams.

Responsibilities

• Demonstrate and qualify robotics for demos, pilots, and events.
• Configure and operate robotic equipment during demos and pilots.
• Install, configure, and validate robotic products at customer sites.
• Provide customer training on operation and maintenance.
• Support deployment, mapping, and optimization of autonomous systems.
• Collaborate with Sales, Service, and Customer Success teams.
• Troubleshoot deployment issues and escalate when needed.
• Capture and communicate field feedback to internal teams.

Skills

Customer-facing communication

Presentation skills

Troubleshooting

Team collaboration

Microsoft Copilot

Education

Bachelor's degree in Engineering/Robotics/Automation/Business

Tools

Microsoft Copilot

Job description

Tennant Company seeks a Robotics Automation Success Technician to drive deployment, adoption, and optimization of robotic solutions across the customer journey in Dallas, TX. You will lead demonstrations, installations, and customer training, partnering with Sales, Service, and Customer Success to deliver measurable value.

Must have a technical background with robotics experience, strong communication skills, and willingness to travel up to 60%.