Robotics Deployment & Adoption Specialist

Tennant Company; Detroit (MI); On-site; USD 63,000 - 93,000; Full time

Benefits offered by this job

401(k) matching

Paid vacation & holidays

Medical, dental & vision coverage

Wellness program

Job summary

Tennant Company in Detroit, MI is seeking a Robotics Automation Success Technician to ensure the successful deployment, adoption, and utilization of our robotic solutions across the customer journey, from pre-sale demonstrations to post-deployment support.

As a field-based robotics SME, you will lead demonstrations, installation, and customer training while partnering with Sales, Service, and Customer Success to deliver measurable value and ongoing optimization for customer operations.

Qualifications

• Bachelor's degree in Engineering, Robotics, Automation, Business, or related field.
• Ability to travel at least 60%.
• Minimum 3 years of technical or field experience with robotics, automation, industrial equipment, or related technology.
• Practical experience installing, configuring, operating, troubleshooting, or supporting technical equipment.
• Experience delivering product demonstrations, technical training, or customer support.
• Strong customer-facing communication and presentation skills.

Responsibilities

• Demonstrate and qualify robotic demonstrations and pilots at customer sites.
• Install and configure robotic products at customer locations.
• Provide hands-on training to operators and supervisors.
• Collaborate with Sales, Service, and Customer Success during deployments.
• Support ongoing adoption and optimization of robotic systems.

Skills

Customer-facing communication

Troubleshooting

Cross-functional collaboration

Independent project management

Travel readiness

Education

Bachelor's degree in Engineering, Robotics, Automation, Business, or related field

Tools

Microsoft Copilot

Job description

Tennant Company in Detroit, MI is seeking a Robotics Automation Success Technician to ensure the successful deployment, adoption, and utilization of our robotic solutions across the customer journey, from pre-sale demonstrations to post-deployment support.

As a field-based robotics SME, you will lead demonstrations, installation, and customer training while partnering with Sales, Service, and Customer Success to deliver measurable value and ongoing optimization for customer operations.