Field Robotics Deployment Specialist

Tennant Company; Boston (MA); On-site; USD 69,000 - 103,000; Full time

Benefits offered by this job

Health benefits

401(k) with company match

Paid vacation and holidays

Disability and life insurance

Employee Assistance Program

Job summary

Tennant Company is seeking a Robotics Automation Success Technician to drive deployment and adoption of robotic cleaning solutions at customer sites. This hands-on, field-facing role supports pre-sale demonstrations, installation, training, and post-deployment optimization to ensure measurable customer value.

You will partner with Sales, Service, and Customer Success teams, configure robotic systems, validate autonomous operation, and help customers integrate robotics into their workflows.

Qualifications

• Bachelor's degree or equivalent in engineering, robotics, automation, business, or related field.
• Ability to travel at least 60%.
• Minimum 3 years of technical or field experience with robotics or automation.
• Experience delivering product demonstrations, technical training, or customer support.
• Strong customer-facing communication and presentation skills.
• Ability to troubleshoot technical and operational problems in field environments.

Responsibilities

• Serve as the dedicated field robotics expert supporting demonstrations, pilots, evaluations, and events.
• Configure and operate robotic equipment during customer demonstrations and pilots.
• Install, program, and map routes for robotic products at customer locations.
• Provide hands-on training for customer operators and supervisors.
• Collaborate with Sales, Service, and Customer Success teams to ensure successful adoption.

Skills

Travel ability

Robotics experience

Customer-facing communication

Education

Bachelor's degree or equivalent in Engineering/Robotics/Automation/Business

Equivalent combination of education and hands-on field experience

Job description

Tennant Company is seeking a Robotics Automation Success Technician to drive deployment and adoption of robotic cleaning solutions at customer sites. This hands-on, field-facing role supports pre-sale demonstrations, installation, training, and post-deployment optimization to ensure measurable customer value.

You will partner with Sales, Service, and Customer Success teams, configure robotic systems, validate autonomous operation, and help customers integrate robotics into their workflows.