Field Robotics Deployment & Training Specialist
Tennant Company
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Job summary
Tennant Company is seeking a Robotics Automation Success Technician to ensure successful deployment and adoption of robotic solutions across the customer journey. The role is field-based, partnering with Sales, Service, and Customer Success to deliver measurable customer value.
The position requires hands-on deployment, training, and ongoing optimization, with travel up to 30% to customer sites across the region.
Qualifications
- Bachelor's degree in Engineering, Robotics, Automation, Business, or related field.
- Ability to travel at least 30%.
- Minimum 3 years of technical or field robotics/automation experience.
- Experience delivering product demonstrations, technical training, or customer support.
Responsibilities
- Serve as field robotics expert supporting demonstrations, pilots, evaluations, and events.
- Configure and operate robotic equipment during customer demonstrations and pilots.
- Execute installation and configuration of robotic products at customer locations.
- Provide hands-on training for customer operators and supervisors.
- Collaborate with Sales, Service, and Customer Success to ensure successful deployments and adoption.
- Troubleshoot deployment-related issues and escalate as needed.
- Capture and communicate field feedback to internal teams.
Skills
Education
Tools
Job description
Tennant Company is seeking a Robotics Automation Success Technician to ensure successful deployment and adoption of robotic solutions across the customer journey. The role is field-based, partnering with Sales, Service, and Customer Success to deliver measurable customer value.
The position requires hands-on deployment, training, and ongoing optimization, with travel up to 30% to customer sites across the region.
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