Field Retail Sales Manager - Lead a High-Performing Team

MTM LLC; Williamsburg (VA); On-site; USD 170,000 - 200,000; Full time

Benefits offered by this job

Competitive base salary + incentives

Health, dental, vision insurance

401(k) with company match

Paid time off & holidays

Job summary

MTM LLC in Virginia is seeking a Retail Sales Manager to lead and grow a field-based sales team. You will coach, develop, and ensure adherence to our proven sales process, delivering turnkey experiences for homeowners purchasing replacement windows and doors.

In this leadership role you will spend over half your time in the field, conducting ride-alongs, observing interactions, and coaching performance, while collaborating with marketing and operations to maximise ROI and customer satisfaction.

Qualifications

• Bachelor’s degree in Business, Sales, Marketing, or related field preferred.
• 3+ years of proven sales leadership experience in consultative, in-home, or construction-based selling environments.
• Strong track record of coaching, motivating, and developing a high-performance sales team.
• Proficiency in CRM tools, Microsoft Office Suite, and use of smart devices.

Responsibilities

• Lead, coach, and develop a team of Replacement Sales Consultants to consistently achieve individual and team sales goals.
• Conduct regular field ride-alongs to observe, coach, and reinforce the structured Replacement Sales Process.
• Recruit, hire, and onboard high-performing sales talent in collaboration with HR.
• Foster a positive, team-oriented sales culture that values professional growth, collaboration, and excellence.
• Champion a customer-first mindset with every homeowner interaction; drive toward 100% “Very Satisfied” survey results.
• Address escalated customer concerns promptly and collaboratively with team members and internal departments.
• Partner with marketing and lead generation teams to maximize campaign ROI and conversion.
• Collaborate with the Installation and Operations teams to ensure smooth handoffs and successful installations.

Skills

Sales leadership

Coaching

Team development

Communication

Education

Bachelor’s degree in Business/Sales/Marketing

Tools

CRM tools

Microsoft Office

Smart devices

Job description

MTM LLC in Virginia is seeking a Retail Sales Manager to lead and grow a field-based sales team. You will coach, develop, and ensure adherence to our proven sales process, delivering turnkey experiences for homeowners purchasing replacement windows and doors.

In this leadership role you will spend over half your time in the field, conducting ride-alongs, observing interactions, and coaching performance, while collaborating with marketing and operations to maximise ROI and customer satisfaction.