Field Reimbursement Manager (FRM)

The Adecco Group; Austin (TX); Remote; USD 80,000 - 100,000; Full time

Job summary

An established industry player is seeking a Field Reimbursement Manager to support access and reimbursement services for a specialty pharmaceutical product. This remote role involves direct interaction with healthcare providers, educating them on reimbursement processes, and resolving challenges. With up to 80% travel, you will be a key liaison between various stakeholders, ensuring seamless communication and support. Ideal candidates will have extensive experience in healthcare reimbursement and strong communication skills. Join a dynamic team where your expertise will make a significant impact in the healthcare sector.

Benefits

Medical Insurance

Dental Insurance

Vision Insurance

Life Insurance

Short-term Disability

401K Plan

Paid Sick Leave

Commuter Benefits

Qualifications

• 8+ years in healthcare reimbursement, especially in Buy & Bill and Specialty Pharmacy.
• Strong understanding of Medicare and commercial insurance.

Responsibilities

• Deliver training on reimbursement processes to healthcare providers.
• Assist offices with claims, billing, and coding.

Skills

Healthcare Reimbursement

Communication Skills

Customer Service

Organizational Skills

PowerPoint

CRM Systems

Virtual Meeting Tools

Education

Bachelor's Degree

Tools

CRM Systems

PowerPoint

Job description

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This range is provided by The Adecco Group. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

$45.00/hr - $52.00/hr

Job Title: Field Reimbursement Manager (FRM) – Remote with Territory Travel

Location: Remote – Must reside in the Metro Nashville, Metro Memphis, Metro Birmingham

Travel: Up to 80% (4 days/week) via automobile or air

Position Overview

We are seeking a Field Reimbursement Manager (FRM) to support access and reimbursement services for a specialty pharmaceutical product. In this client-facing, remote-based role, you will work directly with physician offices and manufacturer partners to resolve reimbursement challenges and deliver critical education on payer landscapes and available support services. The FRM acts as a trusted advisor and key liaison between healthcare providers, specialty pharmacies, and internal patient support services. This is a high-visibility, fast-paced role that demands a strong understanding of medical reimbursement, Medicare and commercial payers, and buy-and-bill or specialty pharmacy distribution models.

Key Responsibilities

• Field & Virtual Education (35%) - Deliver on-site or virtual training and education to healthcare providers and staff on reimbursement processes, including lunch-and-learns and scheduled presentations. Log all activity in CRM daily.
• Benefit & Access Education (25%) - Educate providers on benefit verification, prior authorization, payer trends, and support center services. Document and report all interactions as required by the client.
• Reimbursement Support (20%) - Assist offices with claims, billing and coding, appeals, medical benefit interpretation, and co-pay or patient assistance programs. Coordinate closely with case managers for resolution.
• Territory Management (10%) - Manage a schedule of outbound calls, appointment setting, and in-office follow-ups. Collaborate with manufacturer field teams to ensure seamless communication and data sharing.
• Program Performance Monitoring (10%) - Track territory metrics in CRM, analyze trends, and contribute to quarterly reporting and customer satisfaction feedback as needed.

Qualifications:

• Bachelor’s degree or equivalent experience
• 8+ years in healthcare reimbursement (Buy & Bill, Specialty Pharmacy)
• Knowledge of Medicare & commercial insurance
• Strong communication, customer service, and organizational skills
• Proficient with PowerPoint, CRM systems, and virtual meeting tools
• Valid driver’s license; must be able to travel up to 80%

Preferred Qualifications:

• Field reimbursement or specialty pharmacy experience
• Account management or pharmaceutical industry experience

Working Conditions:

• Remote/Work-from-Home (must reside within the assigned territory)
• Travel required up to 80% (valid driver’s license and clean MVR required)

Benefit offerings available for our associates include:

• Medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits, and a 401K plan
• Flexibility to choose the type of coverage that meets individual needs
• Eligibility for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable

Equal Opportunity Employer/Veterans/Disabled

To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://www.adecco.com/en-us/candidate-privacy

The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:

• The California Fair Chance Act
• Los Angeles City Fair Chance Ordinance
• Los Angeles County Fair Chance Ordinance for Employers
• San Francisco Fair Chance Ordinance

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  General Business

• Industries

  Hospitals and Health Care

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