Field Reimbursement Manager: Access & Coverage Expert

Pfizer; Columbus (OH); On-site; USD 139,000 - 232,000; Full time

Job summary

Pfizer North America is seeking a Field Reimbursement Colleague to support patient access by engaging with HCPs and practice staff. You will educate on payer landscapes, coverage policies, and patient assistance programs while distributing approved materials and coordinating with HUB programs.

The role requires strong communication, strategic collaboration, and adherence to compliance standards. Responsibilities include live and virtual education, case note documentation, and ongoing liaison

Qualifications

• Minimum 7+ years pharmaceutical industry experience typically within the fields of pharmaceutical sales and/or coding and reimbursement.
• Reimbursement and Access experience is a plus. Strong understanding of Specialty Drug Reimbursement, Government Payment Systems, Provider/Carrier Networks, Co-Pay Assistance Programs, and knowledge of the policy dynamics that exist across the various Pfizer Business Units/Brands.
• B.S. or B.A. degree is required.
• Experience demonstrating exceptional communication and presentation skills, strategic planning, and successful plan implementation. This individual must also have demonstrated leadership and success at working across internal boundaries and be able to collaborate with multiple relevant stakeholders to coordinate various unique objectives.
• Demonstrated ability to work in a highly regulated environment and adhere to strict company compliance guidelines and procedures. Proven track record of collaborating broadly with a diverse range of customers, clients, and stakeholders. Training in and experience in responsible business communication both written and spoken.
• Valid US driver’s license and a driving record in compliance with company standards
• Candidate demonstrates a breadth of diverse leadership experiences and capabilities including: the ability to influence and collaborate with peers, develop and coach others, oversee and guide the work of other colleagues
• Must reside in territory boundaries
• Travel requirement: 50% for live customer interactions
• As needed based on geography size & customer needs. FRMs spend ~50% of their time conducting live customer interactions

Responsibilities

• Conduct office calls with HCPs and office staff that have a need for support to enable appropriate patient access to Pfizer products.
• Provide in-person and virtual education for HCPs/office staff regarding local/regional payer landscape, payer coverage and formulary change updates, payer policies, and patient support.
• Distribute Pfizer RC-approved materials to HCPs/office staff relating to coverage and reimbursement matters, such as Patient Assistance Programs and billing and coding reference guides.
• Provide education for HCPs/office staff regarding Hub financial assistance offerings, enrollment process, Hub HCP portal(s), and other Hub financial assistance brochures.
• Coordinate with Pfizer patient access and support programs (HUB) as needed to understand payer requirements for individual patients.
• Address questions about the prescription status of patients enrolled in Pfizer patient access and support programs.
• Compliantly use Pfizer’s designated case notes system

Skills

Communication skills

Presentation skills

Leadership

Stakeholder collaboration

Discretion and confidentiality

Education

Bachelor’s degree

Job description

Pfizer North America is seeking a Field Reimbursement Colleague to support patient access by engaging with HCPs and practice staff. You will educate on payer landscapes, coverage policies, and patient assistance programs while distributing approved materials and coordinating with HUB programs.

The role requires strong communication, strategic collaboration, and adherence to compliance standards. Responsibilities include live and virtual education, case note documentation, and ongoing liaison