Field Quality Coach: OEM Standards & Training

Caliber Collision; Utah; On-site; USD 85,000 - 100,000; Full time

Job summary

Caliber Collision seeks a Quality Technical Coach to oversee complex vehicle repairs and restorations to OEM specifications. You will mentor technicians, estimators and leadership to ensure highest quality and safety standards.

The role involves coordinating training, reporting, and inspections across centers, with travel up to 30% to support nationwide operations. Applicants should have 10+ years hands-on experience, I-CAR Structural Platinum, CCC One and Estimating Systems proficiency, and a

Qualifications

• Must have 10+ years hands-on experience as a non-structural and structural technician.
• Proficiency with collision repair equipment and diagnostic instruments.
• Valid driver’s license and eligibility for coverage under company policy.

Responsibilities

• Mentor repair technicians, estimators and management to uphold OEM quality.
• File reports using third-party software to verify OE standard conformance.
• Coordinate training needs based on quality reviews and process gaps.
• Complete facility inspections and submit reports with photos of shop equipment.
• Travel up to 30% to support centers and leadership.

Skills

Mentorship

Technical leadership

Communication

OEM/OE standards knowledge

Quality improvement

Education

High school diploma or GED

I-CAR Structural Platinum certification

Tools

CCC One

Estimating Systems

Alldata

Excel

Job description

Caliber Collision seeks a Quality Technical Coach to oversee complex vehicle repairs and restorations to OEM specifications. You will mentor technicians, estimators and leadership to ensure highest quality and safety standards.

The role involves coordinating training, reporting, and inspections across centers, with travel up to 30% to support nationwide operations. Applicants should have 10+ years hands-on experience, I-CAR Structural Platinum, CCC One and Estimating Systems proficiency, and a