OEM Quality Technical Coach & Center Trainer

Caliber Collision

Kentucky

On-site

USD 85,000 - 115,000

Full time

5 days ago
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Job summary

Caliber Collision is seeking a Service Center CSCS TX A Quality Technical Coach to mentor technicians and ensure repairs meet OEM specifications. The role emphasizes quality, training, and compliance across centers. You will coordinate with leadership and use reporting tools to drive continuous improvement.

Up to 30% travel is required to support centers nationwide and sustain the highest levels of service and safety. Must have a strong background in collision repair and accurate documentation.

Qualifications

  • Minimum of 10 years hands-on experience as a Non-Structural and Structural technician.
  • Proficiency with collision repair equipment and diagnostic instruments.
  • Knowledge of CCC One, Estimating Systems and Alldata; strong computer skills.

Responsibilities

  • Mentor technicians, estimators, and management to uphold OEM quality standards.
  • Oversee repairs and ensure adherence to OEM specifications.
  • Coordinate training and report on center performance and compliance.
  • Conduct facility inspections and document findings using reporting software.
  • Collaborate with executive and field leadership to improve processes.

Skills

Collision repair proficiency
Diagnostic instruments proficiency
Strong communication skills

Education

10 years hands-on experience as Non-Structural and Structural technician
High school diploma or GED

Tools

CCC One
Estimating Systems
Alldata
Excel
PowerPoint
Word

Job description

Caliber Collision is seeking a Service Center CSCS TX A Quality Technical Coach to mentor technicians and ensure repairs meet OEM specifications. The role emphasizes quality, training, and compliance across centers. You will coordinate with leadership and use reporting tools to drive continuous improvement.

Up to 30% travel is required to support centers nationwide and sustain the highest levels of service and safety. Must have a strong background in collision repair and accurate documentation.

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