Field Product Advisor: Technical Training & Support

Pentair plc; Sanford (NC); On-site; USD 71,000 - 132,000; Full time

Benefits offered by this job

Health benefits

401(k)

Employee stock purchase program

Job summary

Pentair plc in the United States is seeking a Field Product Advisor to provide expert technical support and training across customer sites, distributors, and events. You will partner with Sales, Warranty, Regional Support Partners, and Training Leadership to ensure product knowledge and installation best practices.

The role emphasizes field presence, post-launch feedback, and strong collaboration with Product and Engineering teams, with travel up to 50% and a focus on building customer

Qualifications

• 5+ years in technical support, product training, or field service.
• Strong interpersonal and communication skills.
• Experience collaborating with third-party service providers.
• Travel up to 50%.

Responsibilities

• Provide on-site and virtual technical support with Sales, Warranty, Support, and Regional Technical Supervisors.
• Lead product training and live demonstrations at customer locations, distributor branches, regional events, and trade shows.
• Assist with field validation, warranty readiness, and feedback loops to Product and Engineering teams.

Skills

Technical support

Product training

Interpersonal skills

Travel expectations

Education

Bachelor's degree

Job description

Pentair plc in the United States is seeking a Field Product Advisor to provide expert technical support and training across customer sites, distributors, and events. You will partner with Sales, Warranty, Regional Support Partners, and Training Leadership to ensure product knowledge and installation best practices.

The role emphasizes field presence, post-launch feedback, and strong collaboration with Product and Engineering teams, with travel up to 50% and a focus on building customer