Field Product Advisor – Dallas/Fort Worth Tech & Training

Pentair Management Company; Sanford (NC); On-site; USD 71,000 - 132,000; Full time

Benefits offered by this job

Life insurance

Parental leave

Paid time off

Tuition reimbursement

401(k)

Job summary

Pentair is seeking a Field Product Advisor for the Dallas/Fort Worth, TX area to provide expert product knowledge and hands-on support to customers and sales teams. The role focuses on delivering on-site and virtual technical assistance, conducting live product demonstrations, and driving successful trainings across customer locations and regional events.

The position requires 5+ years in technical support or field service within manufacturing or industrial settings, strong communication skills,

Qualifications

• 5+ years of experience in technical support, product training, or field service within a manufacturing, mechanical, or industrial setting.
• Strong interpersonal and communication skills, with the ability to simplify complex technical concepts.
• Demonstrated ability to manage and collaborate with third-party service providers.

Responsibilities

• Deliver on-site and virtual technical support in partnership with Sales, Warranty, Support, and Regional Technical Supervisors, ensuring timely and accurate field guidance.
• Facilitate product training and live demonstrations at customer locations, distributor branches, regional training events, and trade shows, supporting national training governance standards.
• Support product launches by assisting with field validation, warranty readiness, and feedback loops to Product and Engineering teams.
• Build and manage relationships with third party service partners, reinforcing product performance and adhering to Pentair standards.
• Act as a field liaison between Sales, Product Management, Customer Support, and Training & Education
• Gather and share actionable insights from the field to improve training content, warranty analysis, and product updates.

Skills

Technical support

Product training

Field service

Industrial setting

Education

Bachelor's degree

Job description

Pentair is seeking a Field Product Advisor for the Dallas/Fort Worth, TX area to provide expert product knowledge and hands-on support to customers and sales teams. The role focuses on delivering on-site and virtual technical assistance, conducting live product demonstrations, and driving successful trainings across customer locations and regional events.

The position requires 5+ years in technical support or field service within manufacturing or industrial settings, strong communication skills,