Field POS Installer & Trainer (Travel-Ready)

Shift4 Payments, LLC; Michigan; On-site; USD 42,000 - 64,000; Full time

Job summary

Shift4 is seeking an Onsite POS Installer to lead full POS system and peripheral installations at merchant locations across the United States. The role requires technical expertise, coordination with merchants, and client training on the POS ecosystem.

You will conduct site surveys, troubleshoot network issues, test payments, document work, and travel locally up to 200 miles with occasional national assignments. A strong service mindset and ability to learn quickly are essential.

Qualifications

• High school diploma or equivalent; Bachelor’s degree in a technical field preferred.
• Technician background in network/computer troubleshooting or installation.
• Experience running in-wall and exposed cabling; able to lift up to 50 pounds.
• Good driving record and willingness to travel on short notice.
• Proficiency in Microsoft Office Suite and Google Docs.
• Friendly, professional, and enthusiastic demeanor.
• Preferred: CompTIA A+, Net+, MCP; 2+ years of customer service/tech support; experience in banking/credit card processing; bilingual English/Spanish.

Responsibilities

• Complete end-to-end POS installations including hardware, software, and network setup.
• Conduct site surveys and troubleshoot network or cabling issues.
• Provide merchant training on POS systems and ensure satisfaction.
• Document installations and provide photos of work performed.
• Travel locally (within 200 miles) and occasionally nationally for installations.
• Maintain inventory of equipment and manage requisitions.
• Participate in recurring training on the Shift4 product suite.

Skills

Troubleshooting

Network installation

Customer service

Travel readiness

Bilingual English/Spanish

Education

High school diploma or equivalent

Bachelor’s degree in a technical field preferred

Tools

Microsoft Office Suite

Google Docs

Job description

Shift4 is seeking an Onsite POS Installer to lead full POS system and peripheral installations at merchant locations across the United States. The role requires technical expertise, coordination with merchants, and client training on the POS ecosystem.

You will conduct site surveys, troubleshoot network issues, test payments, document work, and travel locally up to 200 miles with occasional national assignments. A strong service mindset and ability to learn quickly are essential.