Field Performance Lead - Solar Service & Training

Sunrun Inc.; Kahului (HI); Vor Ort; USD 39.000 - 52.000; Vollzeit

Zusammenfassung

Sunrun Inc. is seeking a Field Performance Technician to manage service and warranty work on solar projects. The role collaborates with the Branch Manager, Electrical Foreman, and Field Service team to ensure timely completion and customer satisfaction.

The position requires 1–3 years in field construction or solar, a high school diploma, and a valid driver’s license. PV knowledge and an electrical journeyman license are preferred. Sunrun values safety and performance in a dynamic field setting.

Qualifikationen

• 1–3 years of field construction or solar experience required.
• PV design or PV electrical experience is preferred.
• High School diploma is required.

Aufgaben

• Organize, lead, and maintain the warranty and service schedule.
• Work with the Electrical Foreman, Construction Supervisor and the Branch Manager to allocate labor resources to service and warranty projects as needed.
• Assist with training and development for Field Service Technicians and Field Communications Technicians.
• Lead regular meetings to align and train the local field service team on best practices.
• Support the onboarding and training of new members of the field performance team.
• Regularly exceed defined goals for field performance KPIs including turnaround time, experience rating and average dispatches completed.

Kenntnisse

NEC codes

Customer service

Communication skills

Time management

Team player

Solar installation

Problem solving

Ausbildung

High School diploma

PV design experience preferred

Tools

Electrical Journeyman license (preferred)

Jobbeschreibung

Sunrun Inc. is seeking a Field Performance Technician to manage service and warranty work on solar projects. The role collaborates with the Branch Manager, Electrical Foreman, and Field Service team to ensure timely completion and customer satisfaction.

The position requires 1–3 years in field construction or solar, a high school diploma, and a valid driver’s license. PV knowledge and an electrical journeyman license are preferred. Sunrun values safety and performance in a dynamic field setting.