Solar Field Performance Lead

Sunrun; Congers (NY); Vor Ort; USD 42.000 - 57.000; Vollzeit

Zusammenfassung

Sunrun is seeking a Field Performance Technician to manage service and warranty work within the Field Service team. You will collaborate with the Branch Manager, Electrical Foreman, and scheduling group to keep projects on track and deliver quality field service.

You should have 1–3 years of solar or construction experience, a solid understanding of NEC codes, and a commitment to safety and customer service. A high school diploma is required.

Qualifikationen

• 1-3 years of field construction or solar experience
• PV design or PV electrical experience preferred
• High School diploma required

Aufgaben

• Organize, lead, and maintain the warranty and service schedule
• Work with the Electrical Foreman, Construction Supervisor and the Branch Manager to allocate labor resources to service and warranty projects as needed
• Assist with training and development for Field Service Technicians and Field Communications Technicians
• Lead regular meetings to align and train the local field service team on best practices
• Support the on-boarding and training of new members of the field performance team
• Regularly exceed defined goals for field performance key performance indicators including turnaround time, experience rating and average dispatches completed
• Assist with other tasks including inspections and site audits when assigned

Kenntnisse

NEC knowledge

Customer service

Communication

Team player

Electrical skills

PV installation

Safety awareness

Time management

Problem solving

Ausbildung

High School diploma

Tools

Electrical testing tools

Jobbeschreibung

Sunrun is seeking a Field Performance Technician to manage service and warranty work within the Field Service team. You will collaborate with the Branch Manager, Electrical Foreman, and scheduling group to keep projects on track and deliver quality field service.

You should have 1–3 years of solar or construction experience, a solid understanding of NEC codes, and a commitment to safety and customer service. A high school diploma is required.